objectives and enhance customersatisfaction.
Key Accountabilities
Development and Introduction of New Services:
• Assist in managing the end-to-end process for introducing new services, including feasibility analysis, preparation of business cases...
email' and chat.
• Assist clients with inquiries related to products' services' and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customersatisfaction.
• Document customer interactions accurately...
quality' efficiency' and customersatisfaction.
• Share feedback and ideas to improve processes' training' and workflows.
• Act as an ambassador for our values
• Caring' Responsible' Innovative
• in every interaction.
Key Responsibilities Key Goals &...
and ensuring overall customersatisfaction, - Research and provide accurate and timely responses to inquiries coming through phone' email' and live chat support channels, - Navigate internal and external documentation and resources to provide world-class...
resolution
• Maintain high customersatisfaction and represent the brand with professionalism
• Build strong' positive relationships with partners and customers
• Work towards achieving personal and team targets Requirements What You Bring
• Fluent Italian...
customers' complaints,
• Knowing our products inside and out so you can answer the questions,
• Ensure satisfaction of the customer and provide professional support for customers.
Requirements:
• Proficiency in both written and spoken Italian and English...
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages' in 88 countries' operating across...
ambizioso che ci unisce: Rendere Sephora l' insegna del beauty più ammirata al mondo! Profilo Sei un Sales Advisor' con forte orientamento al business ed alla CustomerSatisfaction. Sai come collaborare con una squadra rendendoti parte attiva...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
product lifecycle' including gathering and prioritizing product requirements' working closely with Design' Sales and Marketing departments and ensuring that revenue and customersatisfaction goals are met. They will also ensure that the product is aligned with the...
lower costs' or improved customersatisfaction). - Builder mindset: You move fast-creating quick prototypes and improving them rapidly based on feedback. - Structured but flexible approach: You document processes and designs only when needed' focusing...
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