Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. As a Customer Support Analyst in a Fintech Account with Danish, Norwegian, Finnish, OR Swedish &, English you will be a part of a great team...
opportunities.
• Implement comprehensive engagement and communication strategies to maintain high customersatisfaction and minimize churn.
• Develop metrics' processes' and best practices to optimize customer value and satisfaction.
• Serve as the primary...
speaking customers' providing assistance with product inquiries' order management' and troubleshooting technical issues. Your fluency in Italian and your dedication to customersatisfaction will help create positive client interactions and foster strong...
as bookings' itinerary changes' and cancellations. - Resolve customer complaints and concerns swiftly and effectively' maintaining a high level of satisfaction. - Document all customer interactions accurately in our customer service systems...
proper use' maintenance' and troubleshooting of their coffee machines to ensure optimal performance. - Handle customer complaints and feedback with professionalism and patience' striving for resolutions that enhance customersatisfaction.
- Record...
satisfaction • Build sustainable relationships and trust with regional Account Executive &, Team Leads through open and interactive communication • Provide accurate' valid and complete information to the customer by using the right methods/tools • Keep...
achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate' valid' and complete information by using the right methods/tools
• Meet personal/customer service team targets and call handling...
engagement and satisfaction within the banking sector.
Requirements
• Fluency in Italian and English' both written and spoken.
• Prior experience in customer support' preferably in the banking or financial services sector.
• Excellent communication skills...
clients' assisting them with inquiries related to our products and services. Your proactive approach and excellent communication skills will be vital in ensuring customersatisfaction and fostering positive relationships. Join our dynamic team and help us...
clients with their financial inquiries' providing guidance on products and services' and ensuring a high level of customersatisfaction. Your expertise in finance coupled with excellent communication skills will enable you to help our clients navigate...
manage order processing' and resolve service
• related issues effectively.
• Professionally handle customer complaints' ensuring a positive resolution to enhance customersatisfaction.
• Accurately document customer interactions and ensure timely follow-up...
and assisting with various service needs. Your dedication to delivering accurate information and outstanding customer service will be key in ensuring customersatisfaction and loyalty. If you are motivated by helping customers and enjoy working in a fast-paced...
and English' both written and spoken.
• Experience in customer service or technical support is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customersatisfaction levels...
satisfaction • Build sustainable relationships and trust with regional Account Executive &, Team Leads through open and interactive communication • Provide accurate' valid and complete information to the customer by using the right methods/tools • Keep...
verbal and written communication skills with a focus on customersatisfaction. - Ability to manage multiple customer inquiries and resolve issues in a timely manner. - Familiarity with customer relationship management (CRM) systems is a plus.
- Strong...
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