Castro & Partners - The Product Management Firm-Prato
Collaborare attivamente con il team marketing per ottimizzare il funnel di vendita
• Mantenere elevati standard di professionalità e customersatisfaction
Requisiti fondamentali
• Esperienza consolidata nelle vendite B2C, preferibilmente in settori formativi...
Scheme to join its office in Prato, Italy within theMediterranean & Africa Certification Division.
Mission
The role focuses on planning, execution, and management of audits within our certification business, leading large and complex customer...
consignment contracts
• Maintain and further strengthen the relationship with local associations
• Conduct trainings and presentations for medical staff and constantly monitor customer requirements and level of satisfaction
• Collect and analyse regional...
satisfaction and building lasting relationships with our valued clientele. Key Responsibilities - Serve as the main communication channel for Italian-speaking customers via phone' email' and chat. - Respond to customer inquiries' provide information on products...
Pregressa esperienza nel ruolo;
• Conoscenza del Sistema Qualità, in particolare della CustomerSatisfaction, formazione in ambito del pacchetto norme ISO: 9000-14000-45000;
• Conoscenza del pacchetto Office;
• Buona Conoscenza della lingua inglese...
their experience on our platforms. You will be a crucial part of our team' dedicated to ensuring customersatisfaction and enhancing our clients' social media engagement. Responsibilities - Deliver outstanding customer service in Italian through various...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
and respond to general service questions.
• Resolve customer complaints and escalate complex issues following documented procedures.
• Maintain high levels of ownership' efficiency' and customersatisfaction in every interaction.
• Receive ongoing training to...
cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand
• Provide troubleshooting for mobile devices (mobile phones' tablets &, more)
• Assist customers to manage/secure their...
and resolutions.
• Escalate cases when necessary and follow up to guarantee customersatisfaction.
• Show empathy and professionalism in every interaction' whether written or verbal.
• Manage high-value customers and support them with a premium experience...
planning, preparation, and delivery of all F&, B activities while maintaining the highest standards of quality, customersatisfaction, and profitability. Key ResponsibilitiesManage day-to-day F&, B and catering operations, including planning...
experience. You will contribute significantly to our commitment to outstanding customer service and satisfaction. Responsibilities - Provide high-quality customer service in Italian via phone' email' and chat - Assist customers with product inquiries' order...
Maintain high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will...
role in maintaining client satisfaction and trust in our banking services. Responsibilities - Deliver high-quality customer service in Italian via phone' email' and chat regarding banking services - Assist clients with inquiries related to account...
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Customer Satisfaction in Provincia di Prato
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