efficiently and professionally to ensure satisfaction and loyalty. - Collaborate with various departments to address customer needs and enhance service delivery. - Stay updated on product knowledge' promotions' and changes to the e-commerce platform...
What you will do
Deliver exceptional customer service.
Perform troubleshooting.
Call collect and analyze customer feedback.
Escalate cases when necessary and follow up to guarantee customersatisfaction.
Show empathy and professionalism...
product inquiries' service
• related questions' and any issues they may encounter.
• Troubleshoot customer complaints and deliver effective solutions to ensure satisfaction.
• Document customer interactions and maintain accurate records in our CRM system...
apartmentCastro & Partners - The Product Management FirmplacePratolanguageeuspert.comevent_available
Raggiungere e superare gli obiettivi di fatturato mensili e trimestrali
Collaborare attivamente con il team marketing per ottimizzare il funnel di vendita
Mantenere elevati standard di professionalità e customersatisfaction
Requisiti fondamentali
Esperienza...
clients via phone' email' and live chat platforms. - Assist customers with inquiries about courier services' delivery timelines' and package tracking. - Resolve customer complaints and issues effectively' ensuring a high level of customersatisfaction...
satisfaction and identify upsell/cross-sell opportunities.
• Resolve customer concerns in collaboration with support and operations teams.
Reporting & Forecasting:
• Provide accurate sales forecasts and pipeline reports to senior leadership.
• Track and report...
preferred.
• Strong communication and interpersonal skills' with a focus on customersatisfaction.
• Ability to troubleshoot technical issues and propose effective solutions.
• Experience with customer support software and systems is beneficial...
Mercier Consultancy MD is seeking talented individuals for the position of Italian IT/Customer Service Support' available remotely from Greece! This role provides a unique opportunity to leverage your IT knowledge while assisting customers' all from...
Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance...
intervention
• Measure success through monitoring patient retention' patient learning metrics' quality scores and customersatisfaction ratings
• Test and conduct ", proof of concept", sessions with patients to enhance StartRight solutions
• Cooperate...
satisfaction.
• Document all customer interactions thoroughly in our CRM system for quality assurance.
• Work closely with the bookings and reservations team to manage and confirm customer orders efficiently.
• Stay updated on company services and the latest...
apartmentTELUS Digital BulgariaplacePratolanguagebakeca.itevent_available
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
modifications' and cancellations effectively.
• Resolve customer complaints and issues promptly while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with operational...
customers. We're looking for a results-driven Customer Success Manager' ideally with Payments or Fintech experience. You'll be critical in retaining our valued SME customers and ensuring that we maximise customersatisfaction and lifetime value.
This is...