Pregressa esperienza nel ruolo,
• Conoscenza del Sistema Qualit , in particolare della CustomerSatisfaction, formazione in ambito del pacchetto norme ISO: 9000-14000-45000,
• Conoscenza del pacchetto Office,
• Buona Conoscenza della lingua inglese...
between business objectives, technology, and customersatisfaction. Thrive in a dynamic, global environment and make a significant impact on our clients’ digital transformation journeys.
Your missions
• Manage end-to-end delivery of global IT projects...
the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber Customer Service on post-sales requests (delivery' warranties' refunds...
Pregressa esperienza nel ruolo;
• Conoscenza del Sistema Qualità, in particolare della CustomerSatisfaction, formazione in ambito del pacchetto norme ISO: 9000-14000-45000;
• Conoscenza del pacchetto Office;
• Buona Conoscenza della lingua inglese...
satisfaction and building lasting relationships with our valued clientele. Key Responsibilities - Serve as the main communication channel for Italian-speaking customers via phone' email' and chat. - Respond to customer inquiries' provide information on products...
their experience on our platforms. You will be a crucial part of our team' dedicated to ensuring customersatisfaction and enhancing our clients' social media engagement. Responsibilities - Deliver outstanding customer service in Italian through various...
role in maintaining client satisfaction and trust in our banking services. Responsibilities - Deliver high-quality customer service in Italian via phone' email' and chat regarding banking services - Assist clients with inquiries related to account...
and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge...
and preferences.
• Maintaining high customersatisfaction through professional and courteous communication.
Job Requirements:
• Excellent writing and verbal communication skills in Italian and English.
• Strong attention to detail.
• Good technical troubleshooting...
and resolutions.
• Escalate cases when necessary and follow up to guarantee customersatisfaction.
• Show empathy and professionalism in every interaction' whether written or verbal.
• Manage high-value customers and support them with a premium experience...
ticketing system and regular outbound calls Deliver outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs v Work as a trusted point of contact for partners As a candidate, you do not need to have...
product lifecycle' including gathering and prioritizing product requirements' working closely with the buying department and ensuring that revenue and customersatisfaction goals are met. He/she will also ensure that the product is aligned with the strategy...
Rooms Operations Manager and the Front of House Manager. * To ensure seamless coordination between departments, including Front Office, Housekeeping, Engineering, and Security, to deliver consistent guest satisfaction. * Maintain thorough knowledge of...