regional leadership, Account Managers and technical specialists to coordinate tender participation, manage installation planning and maintain high customersatisfaction throughout the entire lifecycle of each project.
Key Responsibilities:
• Develop...
Scheme to join its office in Prato, Italy within theMediterranean & Africa Certification Division.
Mission
The role focuses on planning, execution, and management of audits within our certification business, leading large and complex customer...
consignment contracts
• Maintain and further strengthen the relationship with local associations
• Conduct trainings and presentations for medical staff and constantly monitor customer requirements and level of satisfaction
• Collect and analyse regional...
customersatisfaction.
• Good problem-solving abilities and a technical mindset.
• Ability to multitask and manage customer inquiries in a fast-paced environment.
• Familiarity with customer service software and CRM applications is an advantage...
Pregressa esperienza nel ruolo;
• Conoscenza del Sistema Qualità, in particolare della CustomerSatisfaction, formazione in ambito del pacchetto norme ISO: 9000-14000-45000;
• Conoscenza del pacchetto Office;
• Buona Conoscenza della lingua inglese...
customer experience' drive customersatisfaction' and contribute to the company's overall success by ensuring smooth and effective service planning and maintaining high standards of service delivery Key accountabilities: - Planning and dispatching emergency...
efficiently' ensuring satisfaction and loyalty.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams' including operations and dispatch' to provide timely support to customers.
• Stay informed...
this position is responsible for enhancing customersatisfaction' improving product adoption' and fostering long-term relationships with hoteliers and property owners. By leveraging deep product knowledge' strong communication skills' and a problem...
the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber Customer Service on post-sales requests (delivery' warranties' refunds...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand
• Provide troubleshooting for mobile devices (mobile phones' tablets &, more)
• Assist customers to manage/secure their...
and preferences.
• Maintaining high customersatisfaction through professional and courteous communication.
Job Requirements:
• Excellent writing and verbal communication skills in Italian and English.
• Strong attention to detail.
• Good technical troubleshooting...
and respond to general service questions.
• Resolve customer complaints and escalate complex issues following documented procedures.
• Maintain high levels of ownership' efficiency' and customersatisfaction in every interaction.
• Receive ongoing training to...
experience. You will contribute significantly to our commitment to outstanding customer service and satisfaction. Responsibilities - Provide high-quality customer service in Italian via phone' email' and chat - Assist customers with product inquiries' order...
and resolutions.
• Escalate cases when necessary and follow up to guarantee customersatisfaction.
• Show empathy and professionalism in every interaction' whether written or verbal.
• Manage high-value customers and support them with a premium experience...