In the middle of a scale-up phase' Mytraffic's Customer Success team is structuring and growing as part of the global Revenue Team. In this context' we are recruiting our next Customer Success Manager. You will join a team of 15 Customer Success...
Creare analisi e identificare insight data-driven per comitati direttivi e sviluppare presentazioni di supporto.
• Monitorare e interpretare KPI di CustomerSatisfaction (es. Net Promoter Score) e feedback derivanti da survey, traducendo i risultati...
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. As a Customer Support Analyst in a Fintech Account with Danish, Norwegian, Finnish, OR Swedish &, English you will be a part of a great team...
lead the services and sales processes, ensuring the highest level of customersatisfaction and loyalty.
REQUIREMENTS:
• MSc/MA in Business Management/Economics or relevant field
• Proven experience in leadership roles, including as a General Manager or...
satisfaction • Build sustainable relationships and trust with regional Account Executive &, Team Leads through open and interactive communication • Provide accurate' valid and complete information to the customer by using the right methods/tools • Keep...
di supporto.
• Monitorare e interpretare KPI di CustomerSatisfaction (es. Net Promoter Score) e feedback derivanti da survey, traducendo i risultati in azioni pratiche e suggerendo interventi per il miglioramento dell’esperienza cliente.
Competenze...
satisfaction • Build sustainable relationships and trust with regional Account Executive &, Team Leads through open and interactive communication • Provide accurate' valid and complete information to the customer by using the right methods/tools • Keep...
opportunities.
• Implement comprehensive engagement and communication strategies to maintain high customersatisfaction and minimize churn.
• Develop metrics' processes' and best practices to optimize customer value and satisfaction.
• Serve as the primary...
and English' both written and spoken.
• Experience in customer service or technical support is preferred.
• Strong problem-solving abilities and analytical skills.
• Exceptional communication skills aimed at maintaining high customersatisfaction levels...
and assisting with various service needs. Your dedication to delivering accurate information and outstanding customer service will be key in ensuring customersatisfaction and loyalty. If you are motivated by helping customers and enjoy working in a fast-paced...
achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate' valid' and complete information by using the right methods/tools
• Meet personal/customer service team targets and call handling...
as bookings' itinerary changes' and cancellations. - Resolve customer complaints and concerns swiftly and effectively' maintaining a high level of satisfaction. - Document all customer interactions accurately in our customer service systems...
speaking customers' providing assistance with product inquiries' order management' and troubleshooting technical issues. Your fluency in Italian and your dedication to customersatisfaction will help create positive client interactions and foster strong...
clients' assisting them with inquiries related to our products and services. Your proactive approach and excellent communication skills will be vital in ensuring customersatisfaction and fostering positive relationships. Join our dynamic team and help us...
engagement and satisfaction within the banking sector.
Requirements
• Fluency in Italian and English' both written and spoken.
• Prior experience in customer support' preferably in the banking or financial services sector.
• Excellent communication skills...
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