Deliver a great customer experience ending in excellent customersatisfaction
What you will bring to the role
• Freelance status with current VAT registration
• Live in Florence or surrounding area and have a deep knowledge of the local area and customs...
effectively at all levels (verbal, written and presentation skills).
• Excellent communication and interpersonal skills.
• A customer-centric approach with a commitment to delivering high levels of customersatisfaction.
• Experience or strong interest...
service excellence and operational success in a dynamic, fast-paced environment.
Key Responsibilities:
• Coach and mentor staff to deliver excellent customer service.
• Manage labour schedules within budget and forecast models.
• Ensure all departments...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
communication and interpersonal skills.
• A customer-centric approach with a commitment to delivering high levels of customersatisfaction.
• Experience or strong interest in continuous improvement methodologies (e.g. Lean, Kaizen, Six Sigma) to drive process...
issue(s) is the best reward! Zola Customer Support Analyst at Odoo The best part of my job is that you get a double satisfaction everyday: Helping the customer at the same time that you are solving challenges. Of course working in a great environment...
to guarantee customersatisfaction and proper use of the solution by users.
• Coordinate and unify work teams.
• Support back-office tasks to ensure the quality of client data entered in our systems.
• Collaborate with:
• Sales to identify commercial...
initial contact through to resolution' ensuring a high level of customersatisfaction and clear communication throughout the process. - Handle client inquiries promptly and professionally via live chat' email' and phone in English.
- Act as the main...
locations' where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. Optimove's Customer Success Manager (CSM) fills a dynamic and essential client-facing role' interacting collaboratively with multiple...
incoming calls
• Identify and access customers' needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate' valid' and complete information by using the methods/tools
• Keep records of customer...
corrective action plans to improve guest satisfaction.• Empowers employees to provide excellent customer service.• Responds to and handles guest problems and complaints.• Strives to improve service performance....
achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate' valid' and complete information by using the right methods/tools
• Meet personal/customer service team targets and call handling...
THE ROLE Contribute to warehouse and support store customer advisors on the sales floor. MAIN RESPONSIBILITIES - Constantly operating to serve the store' with the aim of achieving the highest customersatisfaction, - Prepare fitting rooms with...
training and guidance to customers on product features and best practices
• Identifying opportunities to improve our support processes and enhance customersatisfaction Requirements
• Basic programming in Java and Groovy.
• Basic HTML' CSS' and JavaScript...
with product development team' sales and marketing and ensuring revenue and customersatisfaction goals are met. CORE JOB RESPONSIBILITIES - Resume trend researches and collect them in an internal library' updating it constantly, - Support in the...