a supporto delle analisi di Digital Marketing e CustomerSatisfaction
• Supporto all’E‑commerce Manager nell’inserimento e aggiornamento dei contenuti sui canali di vendita online
Requisiti
• Laurea preferibilmente in Marketing, Comunicazione o discipline...
communication channels in a timely and professional manner
• Provide accurate information regarding products, services, orders, and company policies
• Resolve customer complaints and issues efficiently, ensuring customersatisfaction
• Escalate complex cases to...
non
• conformities and the definition of corrective and preventive actions.
Main Responsibilities:
• Manage customer relationships regarding quality' acting as the primary interface and ensuring high customersatisfaction
• Analyze customer-reported non-conformities...
delle esigenze tecniche dei clienti.
• Gestire in modo efficace la trattativa commerciale e la fase post vendita.
• Fidelizzare la clientela gestita, massimizzando la customersatisfaction.
• Continuare ad accrescere il proprio know how tecnico attraverso...
customer interactions accurately in the CRM system.
• Ensure high levels of customersatisfaction through effective support and problem resolution.
• Follow quality standards and compliance guidelines.
Requirements
• Fluent in Italian &, Advanced...
Collaborare con il Marketing, la Proprietà e Casa Madre per strutturare iniziative commerciali coerenti con il mercato, la CustomerSatisfaction, la cultura aziendale e gli standard del brand; - Pianificare iniziative e azioni specifiche di vendita...
Italian-speaking customers. In this role' you will assist customers with inquiries related to tobacco products' orders' and service issues' ensuring a high standard of customersatisfaction. Your fluency in Italian will be essential to communicate...
Achieve target customersatisfaction measures – Picture of succes
• Employee engagement: Drive sustained improvement in engagement and enablement
• Talent: Deliver against talent management objectives...
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Your...