Location:Italy (Remote with occasional travel)
Key Responsibilities
• Identify and pursue new sales opportunities for photovoltaic systems, including corporate clients, distributors, and installers.
• Understand customer needs and offer tailored...
cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand
• Provide troubleshooting for mobile devices (mobile phones' tablets &, more)
• Assist customers to manage/secure their...
Location:Italy (Remote with occasional travel)Key ResponsibilitiesIdentify and pursue new sales opportunities for photovoltaic systems, including corporate clients, distributors, and installers. Understand customer needs and offer tailored PV...
and a commitment to customersatisfaction.
• Exceptional problem-solving skills and the ability to work independently.
• Competence in using customer support tools and software effectively.
• Strong organizational skills with the ability to handle multiple tasks...
Location:Italy (Remote with occasional travel)
Key Responsibilities
• Identify and pursue new sales opportunities for photovoltaic systems, including corporate clients, distributors, and installers.
• Understand customer needs and offer tailored...
and resolve customer complaints efficiently to maintain high satisfaction levels. - Document customer interactions accurately in our CRM system' ensuring follow-up on outstanding issues. - Stay updated on industry trends' product offerings' and company...
Making
• Make informed decisions based on data, adopting creative problem-solving approaches and effectively leveraging available resources.
• Customer Service
• Manage and resolve customer complaints regarding products or services, ensuring a high...
opportunity' but don't meet every point in this job description' please apply anyway! As our Senior Customer Success Manager' you'll be responsible for: - Driving customer adoption' retention and satisfaction for an assigned book of accounts - Providing...
from frontline Care teams. - Efficiently manage internal escalations' ensuring timely resolution whilst maintaining customersatisfaction and brand loyalty. - Create a positive presence within the workplace by actively acknowledging and responding to...
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages' in 88 countries' operating across...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
speaking customers' facilitating their understanding and utilization of our advanced POS systems. Your primary objective will be to ensure customersatisfaction through effective communication and problem resolution. If you thrive in a customer-centric...
quality.
• Engage in team initiatives aimed at enhancing customersatisfaction.
Requirements
• Fluency in Italian and working knowledge of English, additional languages are advantageous.
• Experience in customer service or support is a plus.
• Strong...
functionality of the antivirus protection
• Troubleshoot technical issues using your problem-solving skills
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand...
product features' pricing' and after-sales services. Customer Interaction - Interacts with the customers' to assist them and ensure their satisfaction by building customer confidence' being proactive in offering suggestions and sharing product knowledge...