customers with services related to our solutions NetEye and play a key role in customers’ success and satisfaction.
Responsibilities:
• You will work on troubleshooting our solution in heterogeneous customer environments, where you will continuously have...
stessi. Tu sarai ciò che ci fa fare la differenzaProfiloSei un Manager, con forte orientamento al business ed alla CustomerSatisfaction. Sai come sviluppare e supervisionare una squadra. Le tue abilità relazionali ti consentono di risolvere i conflitti interni...
responsiveness and satisfaction.
• Train and coach the team on standards, including customer service, product placement, and efficient time management.
• Assist in goal setting and verification to ensure the team is aligned with quantitative and qualitative...
with different teams to develop comprehensive solutions aimed at increasing customersatisfaction. - Stay current with product updates and market trends to provide customers with accurate information. - Foster strong customer relationships to encourage...
escalations (internal or key customers) and field notifications Leading the escalations to customersatisfaction and apply insights for continuous improvement Responsible for reporting on service team performance and customer experience, both internally and to...
inquiries' technical issues' and warranty claims efficiently and effectively. - Maintain accurate records of customer interactions and follow up on unresolved matters to ensure customersatisfaction. - Collaborate with technical support teams to address...
offrendo tutte le soluzioni di mobilità; Supportare il Team per il raggiungimento degli obiettivi individuali e di gruppo; Raggiungere e mantenere gli obiettivi di CustomerSatisfaction; Monitorare e predisporre report sulle performance di vendita...
services.
• Resolve customer complaints promptly and professionally' prioritizing customersatisfaction.
• Maintain accurate records of customer interactions and document all inquiries and resolutions effectively.
• Collaborate with internal teams to...
per il raggiungimento degli obiettivi individuali e di gruppo; Raggiungere e mantenere gli obiettivi di CustomerSatisfaction; Monitorare e predisporre report sulle performance di vendita dei singoli Collaboratori e del Team;
Requisiti e competenze per noi importanti...
2023 by Figure Baltic Advisory.
Responsibilities
• Build and maintain relations with internal and external customers
• Together with the team develop and implement solutions to increase customersatisfaction
• Focus on the customer: communicate...
policies.
• Resolve customer complaints and issues promptly' ensuring a high level of satisfaction.
• Document all customer interactions accurately and maintain comprehensive records of inquiries and resolutions.
• Collaborate with travel partners...
a high level of service and responsiveness. - Collaborate with other departments to address customer concerns and improve overall customersatisfaction. What we offer? This is a long-term opportunity with a permanent contract' offering stability and the...
Meet and exceed performance metrics related to customersatisfaction and response times. Requirements - Fluency in Italian and English' both written and spoken. - Previous customer service experience' ideally in the travel or airline industry...
Collaborate with team members to ensure customers receive a consistent and seamless support experience. - Contribute to achieving team objectives related to customersatisfaction and retention. Requirements - Fluency in Italian and English is required...
email' and chat.
• Assist customers with account inquiries' transaction requests' and product information.
• Resolve customer complaints and issues effectively' ensuring client satisfaction.
• Maintain accurate records of customer interactions and follow...
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