equipment, tools, personnel, and service processes; - Responsible for handling customer complaints and managing customersatisfaction; - Responsible for managing the automotive parts, including procurement, spare parts logistics, warehouse management...
optimization, and performance inquiries
• Collaborate with internal Product Operations and Engineering teams
• Drive customersatisfaction across the full case lifecycle
• Ensure adherence to SLAs, productivity targets, and quality KPIs
• Proactively...
con compagnie partner.
• Gestione anomalie e problemi relativi ai pagamenti online.
• Monitoraggio SLA e KPI tipici del customer service digitale (first reply time, resolution time, customersatisfaction).
• Preparazione report periodici su volumi, tempi...
Responsabilità:
• Guida del Team: Coordinamento e pianificazione degli interventi tecnici in Italia e all'estero.
• Strategia e Performance: Monitoraggio dei KPI di servizio (tempi di risposta, efficacia, customersatisfaction).
• Ottimizzazione Processi...
tools, personnel, and service processes; Responsible for handling customer complaints and managing customersatisfaction; Responsible for managing the automotive parts, including procurement, spare parts logistics, warehouse management, and spare parts...
teams and facilitate effective communication among stakeholders.
• Conduct regular project reviews, audits, and lessons learned to drive continuous improvement.
• Ensure customersatisfaction by delivering high-quality outcomes that meet or exceed...
customersatisfaction, and facilitating effective communication. Ideal candidates will have experience in project management and technical leadership, good English skills, and the ability to work in a flexible hybrid setup. Submit your application...
PRIMARY FUNCTIONS
The role of the On Highway Sales Specialist inside FPT organization is to manage and develop strategic relationships with the company’s most important ON road customers. This role focuses on increasing revenues, ensuring customer...
una opportuna escalation per ciascun rischio che possa impattare su CustomerSatisfaction, Qualità o inficiare gli obiettivi in termini di tempi e costi.
• Snellire le attività a poco valore aggiunto, migliorare quelle in essere e standardizzare i modus...
closely with internal operations and logistics teams to ensure seamless order fulfillment and exceptional customersatisfaction.
Collect market intelligence and competitor insights, providing regular feedback to support business decisions and product...
garantendo elevata customersatisfaction attraverso comunicazioni regolari e presentazione dei risultati di progetto
Competenze Richieste:
• Laurea in Informatica, Ingegneria Elettrica/Elettronica o simili
• Almeno 3 anni di esperienza comprovata...
opportunità di vendite e partnership strategiche per ampliare il business
• Analizzare il mercato per individuare trend e opportunità di crescita
• Gestire e fidelizzare il portafoglio clienti, garantendo elevati standard di customersatisfaction
• Elaborare...
outcomes, and ensure customersatisfaction.
Qualifications
• Background in communications electronics or industrial automation;
experience in the same industry is preferred.
• Previous experience in project sales or overseas sales is preferred.
• Ability...
di assicurare la customersatisfaction.
Principali mansioni e responsabilità:
• Elaborazione ed Inserimento a sistema degli Ordini Di Vendita
• Invio delle Conferma d’Ordine, previa verifica ed eventuale discussione con i responsabili dei dettagli...
performance and ROI
• Identify upselling opportunities and drive revenue growth
• Handle a high volume of accounts while maintaining strong service quality
• Build long-term client relationships and ensure customersatisfaction & retention
• Engage clients...