apartmentAngram Ltd.placeCattolica, 18 km da Rimini
Operational Excellence Engineer is responsible for driving efficiency, process improvement, and organizational excellence within the company. The role focuses on enhancing business operations to improve productivity, quality, and customersatisfaction while...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
Gather and analyze market trends, customer needs to refine sales strategies
• Work closely with technical and support teams to resolve client issues and ensure customersatisfaction
• Other work assigned by the leadership
Job Requirements:
• Bachelor's...
preferably in the insurance or financial services sector.
• Strong communication and interpersonal skills focused on customersatisfaction.
• Ability to handle multiple tasks and inquiries effectively.
• Familiarity with customer service software or CRM...
statements' and inquiries.
• Provide accurate information about financial products' services' and policies.
• Resolve client complaints and issues with a focus on customersatisfaction.
• Maintain accurate records of customer interactions and feedback...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
email' and chat.
• Assist clients with inquiries related to products' services' and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customersatisfaction.
• Document customer interactions accurately...
internal teams and international customers - managing complex engineering projects from order confirmation through to installation and commissioning. You'll ensure smooth communication' technical coordination' and customersatisfaction across multiple...
quality' efficiency' and customersatisfaction.
• Share feedback and ideas to improve processes' training' and workflows.
• Act as an ambassador for our values
• Caring' Responsible' Innovative
• in every interaction.
Key Responsibilities Key Goals &...
on knowledge base - Drive overall CustomerSatisfaction metrics ensuring service quality through case journey' providing regular updates across touch points - Drive adherence to service levels across channels and achieve Best in Class productivity...
and ensuring overall customersatisfaction, - Research and provide accurate and timely responses to inquiries coming through phone' email' and live chat support channels, - Navigate internal and external documentation and resources to provide world-class...
customer interest by showcasing our complete product offerings and their benefits. - Prioritize first-contact resolution to enhance the customer experience and streamline service delivery. - Elevate customersatisfaction in every interaction' ensuring...
Leading AMS services for your area - Collaborating with other IT departments for common objectives - Improving processes and procedures for customersatisfaction Skills for Success The requirements listed below are representative of the knowledge' skills...
About the job Italian Speaking Customer Advisor We are a pioneering company in the healthcare and travel sector' specializing in providing high-quality diabetes medical services to patients internationally. Our mission is to combine expert medical...
Are you ready to beautify people's lives? Profilo Sei un Sales Advisor' con forte orientamento al business ed alla CustomerSatisfaction. Sai come collaborare con una squadra rendendoti parte attiva nel raggiungimento degli obiettivi.
Sei dinamico...