hai maturato pregressa esperienza (3+ anni) in mansioni di back office commerciale estero, preferibilmente in contesti tessili; possiedi uno spiccato e naturale orientamento alla customersatisfaction. L'orario di lavoro e' full time, dal lunedi...
of service transformation—enhancing customersatisfaction, operational performance, and long‑term business value.
WHAT THE ROLE OFFERS
• As a Senior Service Manager, you will be owning the end‑to‑end delivery of managed services at scale, ensuring...
Accountability for the delivery of the project, meeting contractual requirements and delivering on budget, on quality and on time, ensuring customersatisfaction. The Project Manager is therefore ultimately accountable for Project profit and loss.The PM ensures...
to enhance service quality and customersatisfaction. - Stay updated on company products' policies' and industry trends to provide accurate assistance. Requirements - Fluency in Italian (both spoken and written) is required, proficiency in English is...
teams and facilitate effective communication among stakeholders.
• Conduct regular project reviews, audits, and lessons learned to drive continuous improvement.
• Ensure customersatisfaction by delivering high-quality outcomes that meet or exceed...
Mansioni:
• Gestione della scaffalatura di negozio
• Gestione della customersatisfaction (spiegazione dei prodotti e assistenza al cliente per consigliare il prodotto più adatto in base alle esigenze del cliente)
• Gestione...
Work closely with airline partners and internal teams to ensure seamless service delivery - Collect customer feedback to help improve services and customersatisfaction - Stay informed about airline policies' routes' and industry updates Requirements...
Coordinating with internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in both Italian and German...
and policies with professionalism and efficiency.
• Resolve customer complaints and issues promptly to ensure customersatisfaction.
• Document customer interactions accurately in the CRM system for continuous improvement.
• Collaborate with different teams to...
PROVIDE TECHNICAL SUPPORT on digital products' using databases' troubleshooting tools' knowledge articles and other resources. - MANAGE CLAIM' suggestions' and hearing customer's feedback on the product. - FOLLOW UP and ensure customersatisfaction What we...
information about products and services
• Resolve customer issues and complaints efficiently' ensuring customersatisfaction
• Document all interactions and resolve complex inquiries within our CRM system
• Collaborate with various teams to facilitate...
contribute significantly to customersatisfaction and the overall success of our online retail services. Responsibilities - Deliver high-quality customer service in Italian through phone' email' and chat regarding online retail inquiries - Assist customers...
a seamless experience with our services. Your contributions will be vital in enhancing customersatisfaction and loyalty. Responsibilities - Deliver excellent customer service in Italian and English across various communication channels - Address customer...
ensuring customersatisfaction' we encourage you to apply!
Responsibilities
• Respond to customer inquiries in Italian through phone' email' and chat
• Assist customers with food orders' delivery inquiries' and app functionality
• Document customer...
reservations and inquiries
• Assist clients with booking' modifying' and canceling reservations as necessary
• Professionally resolve customer issues and complaints with a focus on satisfaction
• Accurately document customer interactions and maintain records...