and ensuring customersatisfaction.
You’ll work closely with the Sales Manager or BU Director, supporting both our commercial development and customer relationships.
Your Main Responsibilities
• Manage quotation requests and prepare sales offers independently...
professionalism.
• Document interactions and feedback to improve service offerings.
• Collaborate with hospitality partners to ensure customersatisfaction.
• Stay updated on promotions' events' and trends in the tourism sector.
Requirements
• Fluency in Italian...
Michael Page International Italia S.r.l.-Piacenza-appcast.io-
e presidio dei principali clienti industriali.
• Organizzazione e ottimizzazione dei processi di intervento tecnico, manutenzione, installazione e supporto remoto.
• Definizione e monitoraggio dei KPI di servizio, SLA e customersatisfaction...
commerciali e customersatisfaction
Lead generation continua tramite BDC e Marketing interno
Stabilità, benessere e un contesto strutturato e digitalizzato (Visual Infinity, Salesforce)
Inserimento in un Gruppo solido, con oltre 14 mandati ufficiali...
Manpower-Podenzano, 11 km da Piacenza-manpower.it-
con i clienti in fase di post-vendita, assicurando un elevato livello di customersatisfaction.
• Sviluppare e migliorare i processi di assistenza tecnica, monitorando KPI di servizio e introducendo soluzioni innovative per ottimizzare tempi, costi...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
and tools. The role includes direct management of a team of approximately 15 people.
Main Responsibilities
• Manage and coordinate the Dispatch and Front Office departments, ensuring outstanding performance and world-class customer service.
• Define...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
processing' status updates' and delivery inquiries.
• Resolve issues and complaints effectively' ensuring customersatisfaction.
• Document all customer interactions and feedback accurately.
• Collaborate with production and logistics teams to address...
product selection' order placement' and resolving any service
• related issues.
• Offer comprehensive information about products' promotions' and company policies.
• Resolve customer complaints professionally' ensuring customersatisfaction.
• Maintain...
statements' and inquiries.
• Provide accurate information about financial products' services' and policies.
• Resolve client complaints and issues with a focus on customersatisfaction.
• Maintain accurate records of customer interactions and feedback...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
and cancellations.
• Offer detailed information about flight schedules' services' and policies.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with...