communications.
• Manage client relationships with a focus on retention, satisfaction, and commercial growth.
• Anticipate risks, manage expectations, and resolve escalations with professionalism.
Paid Acquisition Strategy
• Develop and maintain monthly...
instrumental in ensuring a seamless shopping experience while enhancing customersatisfaction and loyalty. Responsibilities - Deliver outstanding customer service in Italian through phone' email' and chat for online retail inquiries - Assist customers with...
food orders' delivery status' and platform features
• Document customer interactions accurately in our support system
• Collaborate with delivery partners to resolve issues and ensure customersatisfaction
• Gather feedback from customers to improve our...
Resolve customer issues efficiently while maintaining a high level of satisfaction - Collaborate with internal teams (logistics, sales, operations) to ensure smooth order processing - Maintain accurate records of customer interactions in CRM systems...
to business) communication Deliver outstanding client service Achieve great customer experience and satisfaction Identify and understand user needs As a candidate, you do not need to have experience in a similar role but you should be fluent...