About the Company
Dunext is committed to providing innovative solutions in the energy sector, focusing on customersatisfaction and strategic partnerships.
About the Role
The role involves leading partner and customer development, ensuring...
Are you ready to beautify people's lives? Profilo Sei un Sales Advisor' con forte orientamento al business ed alla CustomerSatisfaction. Sai come collaborare con una squadra rendendoti parte attiva nel raggiungimento degli obiettivi.
Sei dinamico...
the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber Customer Service on post-sales requests (delivery' warranties' refunds...
noleggio, servizi); Supportare il Team per il raggiungimento degli obiettivi individuali e di gruppo; Raggiungere e mantenere gli obiettivi di CustomerSatisfaction; Monitorare e predisporre report sulle performance di vendita dei singoli Collaboratori...
YOUR RESPONSIBILITIES Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives Design and implement long-term strategies aimed at enhancing customersatisfaction and product quality...
guest experiences from check-in to check-out, addressing guest inquiries, requests, and concerns promptly and professionally.
Manage reservations and room allocation, optimizing occupancy and revenue while maintaining guest satisfaction.
Collaborate with...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
guest experiences from check-in to check-out, addressing guest inquiries, requests, and concerns promptly and professionally.
Manage reservations and room allocation, optimizing occupancy and revenue while maintaining guest satisfaction.
Collaborate...
satisfaction and operational performance YOUR RESPONSABILITIES Coordinate and manage service campaigns in close collaboration with internal teams and customers Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met...
cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand
• Provide troubleshooting for mobile devices (mobile phones' tablets &, more)
• Assist customers to manage/secure their...
satisfaction and building lasting relationships with our valued clientele. Key Responsibilities - Serve as the main communication channel for Italian-speaking customers via phone' email' and chat. - Respond to customer inquiries' provide information on products...
and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge...
and preferences.
• Maintaining high customersatisfaction through professional and courteous communication.
Job Requirements:
• Excellent writing and verbal communication skills in Italian and English.
• Strong attention to detail.
• Good technical troubleshooting...
and resolutions.
• Escalate cases when necessary and follow up to guarantee customersatisfaction.
• Show empathy and professionalism in every interaction' whether written or verbal.
• Manage high-value customers and support them with a premium experience...
Maintain high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will...