Fine Foods & Pharmaceuticals N.T.M. S.p.A.-Valdengo, 6 km da Biella
This is what your job entails
Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world.
We need you to ensure qualitatively operational control and to continuously improve customersatisfaction...
resolution
• Maintaining strong focus on service quality, customersatisfaction, and rapid response times
Ideal Candidate
• Proven experience in Customer Support roles, ideally with leadership or operational management responsibilities
• Ability to build...
con passione per le vendite e la sostenibilità.
Cosa farai:
Presentare e vendere i nostri impianti di energia rinnovabile, con un focus su efficienza e customersatisfaction.
Lavorare a stretto contatto con un District Manager dedicato, che ti supporterà...
in termini di aspetti commerciali, contrattuali e di CustomerSatisfaction. Perseguendo tali obiettivi il KAM consolida e incrementa le relazioni commerciali con i Key Customers, grazie all’approfondita conoscenza del contesto del cliente...
procedures
️ validate business cases to improve customersatisfaction as well as in-house and service provider quality
️ establish process control
️ define KPIs
️ integrate the "voice of the customer"
INFO UTILI PER CANDIDATI RESIDENTI IN ITALIA:
Sede...
Intercetta le esigenze e rafforza le relazioni con i clienti acquisiti attraverso un costante livello di attenzione e coinvolgimento con lo scopo di aumentare le vendite; - Coopera attivamente con tutte le funzioni aziendali al fine di assicurare la customer...
and services, maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone...
e al termine del servizio, contribuendo al miglioramento della customersatisfaction e crosselling.
• Analisi e reportistica sull’andamento delle attività per migliorare le performance.
Cosa NON ti chiediamo
Non servono competenze tecniche specifiche...
to guarantee customersatisfaction and proper use of the solution by users.
• Coordinate and unify work teams.
• Support back-office tasks to ensure the quality of client data entered in our systems.
• Collaborate with:
• Sales to identify commercial...
opportunities across key sectors and international markets
• Collaborate with internal operational teams to ensure high service quality and customersatisfaction
• Maintain regular reporting through CRM and participate in strategic sales planning
Candidate...
issue(s) is the best reward! Zola Customer Support Analyst at Odoo The best part of my job is that you get a double satisfaction everyday: Helping the customer at the same time that you are solving challenges. Of course working in a great environment...
be responsible for promoting and selling our portfolio of branded, clinically proven nutritional ingredients, expanding our customer base, and managing and nurturing a select group of existing key accounts to ensure long-term satisfaction and growth...
with product development team' sales and marketing and ensuring revenue and customersatisfaction goals are met. CORE JOB RESPONSIBILITIES - Resume trend researches and collect them in an internal library' updating it constantly, - Support in the...
training and guidance to customers on product features and best practices
• Identifying opportunities to improve our support processes and enhance customersatisfaction Requirements
• Basic programming in Java and Groovy.
• Basic HTML' CSS' and JavaScript...
incoming calls
• Identify and access customers' needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate' valid' and complete information by using the methods/tools
• Keep records of customer...