in cybersecurity.
The Role
We’re looking for a Technical Account Manager to support and grow enterprise customers across Italy. This is a post-sales role ideal for someone who enjoys being at the heart of technical problem-solving, customer success, and long-term...
and energetic District Operations Manager for North and Centre Italy.
The main responsibilities are: Coordinate and supervise all the operational actions of the offices of its area.
Supervise the staff of its area, in direct contact with Branch Managers...
leading security policy management solutions.
You will be responsible for managing and growing existing customer accounts, identifying and closing new logo opportunities, and building long-term relationships with your clients. As the face of Tufin to key...
customer success, and social and environmental responsibility.
For more information, visit www.traceone.com
Or follow us on LinkedIn: https://www.linkedin.com/company/trace-one/
and YouTube: https://www.youtube.com/@TraceOne
Context: The Account Manager...
our European offices
• Manage the customerrelationship for new clients to ensure a smooth onboarding process and successful implementation of our solutions.
• Provide accurate forecasting of expected sales performance, focusing on the uptake of...
Build logistics partners relationship for long term partnership to support business needs i.e service level improvement, cost optimization, customer experience, etc.
Lead recurrent business review meetings with key transportation 3PLs to continuously...
our European offices
• Manage the customerrelationship for new clients to ensure a smooth onboarding process and successful implementation of our solutions.
• Provide accurate forecasting of expected sales performance, focusing on the uptake of...
customer feedback for continuous improvement.
• Collaborate with tutors to address any service issues promptly.
Customer Support:
• Respond quickly to customer inquiries via phone, email, or chat.
• Assist with scheduling tutoring sessions and managing...
relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.).
• Develop a comprehensive understanding of...
satisfaction and relationship building.
• Meticulous attention to detail coupled with effective problem-solving abilities.
• Familiarity with customer service software and financial transaction systems.
• Ability to thrive in a collaborative team environment...
diverse stakeholders, tailored to audience needs.
Problem-Solving & Decision Making
• Proactive and sound judgment in resolving challenges and managing risks.
Negotiation & Relationship Management
• Skilled in managing high-level relationships...
customer feedback for continuous improvement.
• Collaborate with tutors to address any service issues promptly.
Customer Support:
• Respond quickly to customer inquiries via phone, email, or chat.
• Assist with scheduling tutoring sessions and managing...
in International Sales in an international environment, ideally in the Higher Education or other high value added service sector.
• Proven ability to successfully engage with a sales network.
• Market and customer-oriented, strong sales and relationship skills...
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