concertare is a German company specialized in customerrelationshipmanagement.
We organize visits, calls and mystery emails throughout the country to obtain an assessment of customer satisfaction and quality of service.
Our clients are enterprises...
Customer Success Manager (Italian speaking) - Maternity cover Founded in 2010' JOOR now services more than 14'000 brands and over 600'000 buyers across 150 countries' processing an incredible $1.7B in wholesale transaction volume each month.
Backed...
added value, in the following areas: Analytics Solutions and Services, Big Data Platforms, Information Governance, Business Intelligence & Data Management, Artificial Intelligence and IoT Analytics.
Responsibilities:
• Find customer needs, translate...
support team' the CSM will focus on overseeing the onboarding process' building relationships' driving product adoption' minimizing churn' and ensuring long-term customer satisfaction and success. Key Responsibilities - CustomerRelationshipManagement...
in Service Delivery Management, Consulting, or Pre-Sales settings.
• Strong customer orientation with a focus on relationship-, expectation- and de-escalation management.
• Good understanding of SAP Basis, system migration and/or functional SAP application...
and update customer database Create and manage Company and Travel Agent profiles on the property management system. Track enquiries and revenues in line with the processes in place Providing Exceptional Customer Service 1.Supports the company’s service...
customers using Functional/Technical skills, building a trusted relationship with key users.
• Gather requirements and write high quality technical documents.
• Works under supervision of technical lead and with customer nominated representatives to...
CustomerRelationshipManagement).
Sarai affiancato da team di consulenti, developer e marketer esperti in Salesforce Marketing Cloud - la piattaforma più completa per costruire una relazione duratura e realmente end-to-end tra azienda e cliente...
consistently achieving quota in past positions.
• Understanding of the retail, hospitality, freelancers, and Card terminals users market.
• Understanding of financial products/services features and advantages.
• Experience in working with CustomerRelationship...
corrective actions; Customerrelationshipmanagement, to ensure the satisfaction of needs/requirements; Assessment, re-engineering and support for the implementation of the processes of the Information Systems Departments, according to industry best...
focused approach, with strong communication and customerrelationship-building skills
• We offer a dynamic job between on-site and to customer activities (willingness to travel in Italy for customer visits)
What's in it for you?
• Get exposed to cutting...
/services features and advantages.
• Experience in working with CustomerRelationshipManagement (CRM) systems.
• Outstanding negotiation/sales skills with proven closing ability.
• Strong organizational and diary management skills.
• Resilient...
clients. - Increase the customer retention level of your portfolio by proactively contacting clients and nurturing a high-trust relationship with them. - Identify and capitalize on upsell prospects to strengthen customer retention and enhance lifetime...
of new processes; Customerrelationshipmanagement, in order to ensure the satisfaction of contractually defined requirements.
Requirements you should have:
Minimum 3 and maximum 5 years' experience in the above functions and activities, preferably...
CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account RelationshipManagement (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. • Understands the overall market (e.g., competitors’ strengths...
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