Department:
Global Account Management
Job Purpose:
The Customer Success Manager (CSM) is responsible for managing the post-sales customerrelationship, ensuring successful adoption, retention, and growth of the company’s SaaS solutions The role requires...
leading security policy management solutions.
You will be responsible for managing and growing existing customer accounts, identifying and closing new logo opportunities, and building long-term relationships with your clients. As the face of Tufin to key...
a fast
• paced environment preferably a financial services institution;
• Understanding of financial products / services features and advantages;
• Experience in working with CustomerRelationshipManagement (CRM) systems;
• Outstanding negotiation skills...
communicator
• Collaborative and relationship-oriented
• Project management excellence
• Creativity and innovation in content development
• High professional integrity and commitment to sustainability...
experience in a B2B Account Management, RelationshipManagement, Sales role or Customer Success role in the FinTech and/or Payments industry and/or e-commerce/previous merchant experience* Experience in the FinTech and/or Payments industry is preferred...
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inquiries' issues' and requests promptly and professionally - Document all customer interactions accurately in our customerrelationshipmanagement system - Collaborate with internal teams to ensure timely resolution of customer challenges - Gather...
all CustomerRelationshipManagement activities in the CRM system
• Manage inbound and outbound leads and proactively generate new business opportunities through prospecting, cold calling, email outreach, and networking
• Monitor sales performance, KPIs...
a trusted advisor and advocate, the CSE will engage customers throughout their lifecycle—driving adoption, delivering measurable business outcomes, and fostering long-term partnerships.
This role demands a blend of customerrelationshipmanagement...
and schedule, and ensuring timely decision-making.
• Manage Variation Orders and Claims, safeguarding company margins while maintaining a constructive customerrelationship.
• Proactively identify, assess, and mitigate risks and opportunities, driving...
includendo progetti custom e alto contenuto tecnico.
CustomerManagement
• Costruire relazioni consolidate e fiduciarie con i principali stakeholder dei brand luxury.
• Coordinare e supervisionare progetti conto terzi dalla fase di brief alla consegna...
inquiries regarding mobile banking services
• Provide information about account management' transactions' and app functionality
• Document customer interactions and resolutions in our customerrelationshipmanagement system
• Collaborate with internal teams...
zones.
Key Competencies
• Strategic thinking with strong attention to detail
• Clear and persuasive communicator
• Collaborative and relationship-oriented
• Project management excellence
• Creativity and innovation in content development
• High...
Excellent organizational skills and the capacity to handle multiple tasks efficiently. - Familiarity with online marketplace platforms and customerrelationshipmanagement (CRM) software is desirable. - Willingness to work flexible hours' including weekends...
in handling inquiries related to payment processes. - Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment. - Familiarity with payment processing software and customerrelationshipmanagement (CRM) tools is...
in a dynamic' fast
• paced environment.
• Familiarity with customerrelationshipmanagement (CRM) software is desirable.
• Willingness to work flexible hours' including evenings and weekends' based on operational needs.
Benefits
• Competitive Monthly Salary
• 2...