sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into Fedeli world.
Key Responsibilities
• Welcome and serve the customer providing...
customer needs - Familiarise yourself with internal colleagues' processes to ensure a collaborative nature in our exchanges CustomerRelationship &, Support: - Respond to inbound calls' emails and faxes consistently meeting and maintaining the department...
in service operations management and customerrelationship leadership.
• Strong track record in P&L ownership and financial performance improvement.
• Proven ability to lead cross-functional teams at regional level and engage with stakeholders up to C-suite...
skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
part of this project' your role as Customer Care will be to build and co-manage a strong relationship with our client's organization and perform based on defined SLA and KPIs. Responsibilities: - Handling of inbound and outbound calls to address various...
and their company's needs. Your goal is to build up a long term relationship full of trust and loyalty towards Booking.com for Business. Furthermore you will become an expert in the Business Travel industry and continuously enrich your knowledge in this area...
consumer behaviour understanding' media and marketing communication development and performance measurement' product / assortment qualification and optimization' shopper insights' retail on- and off- line customer experience' consumer journey mapping etc...