Polti S.p.A., a leading company in the design and production of small steam appliances, is looking for a CUSTOMER SATISFACTION MANAGER to be included in the Strategic Marketing & Customer Engagement Department for its headquarters in Bulgarograsso...
Experience managing remote teams and distributed workforce
• Demonstrated leadership of Engineering teams
• On-premise, cloud and hybrid product background
• Proven customerrelationship skills sets
• Business fluent English language skills both written...
complex information for customers.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to work under pressure and manage multiple inquiries effectively.
• Familiarity with customerrelationshipmanagement (CRM) systems and basic...
apartmentStar International Group, Inc.placeSondriolanguageappcast.ioevent_available
Travelive is a collection of trusted destination management companies (DMCs) specializing in unique travel experiences tailored to individual clients. Our destination specialties include Greece, Italy, Croatia, France, Spain, Portugal, Switzerland...
all customer interactions accurately in our CustomerRelationshipManagement (CRM) system. - Work collaboratively with internal teams to ensure customer satisfaction and streamline processes. - Stay updated on product offerings' promotions' and marketplace...
Understanding customer needs and communicating requests to the work teams.
Technical skills required:
Knowledge of the ITIL and/or COBIT framework (ITIL Foundation certification or similar is desirable); Knowledge of service and project management tools (e.g...
in a dynamic' fast
• paced environment.
• Familiarity with customerrelationshipmanagement (CRM) software is desirable.
• Willingness to work flexible hours' including evenings and weekends' based on operational needs.
Benefits
• Competitive Monthly Salary
• 2...
contract negotiations and agreements. - Manage all aspects of the contract renewal process' including quoting' negotiated paperwork' customer PO/approval process' follow-up on late payments. - Continuously improve your negotiation and customerrelationship...
customer query and ensuring a timely resolution and response - Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner - Meet and exceed our customer service quality goals' compliance regulations...