a smooth start
• Engage with corporate clients via phone, email, and live chat
• Drive retention and customer loyalty through proactive relationshipmanagement
• Oversee day-to-day customer communications and follow-ups
• Monitor and support strategies that...
AND RESPONSIBILITIES • Customerrelationship outbound: management of promotional campaigns / order collection by phone and through CRM platform (SFDC) • Customerrelationship inbound: management of customer requests/inquiries by phone and through CRM platform (first...
in both Italian and English, and the ability to coordinate resources in an international context. This position involves oversight of all technical activities and strong customer-supplier relationshipmanagement. Travel is required.
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complex information for customers.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to work under pressure and manage multiple inquiries effectively.
• Familiarity with customerrelationshipmanagement (CRM) systems and basic...
Store experience by ensuring first-class customer service and personal follow-up
• Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales
• Support the Sales Team in order to carry out smooth and successful...
Excellent organizational skills and the capacity to handle multiple tasks efficiently. - Familiarity with online marketplace platforms and customerrelationshipmanagement (CRM) software is desirable. - Willingness to work flexible hours' including weekends...
developing solutions (System Design and Development phases), integrating, verifying, validating and qualifying the system (System Integration and Acceptance phases)
• Is responsible for the conformity with requirements, quality, performance, Customer...
customer service and relations through timely delivery of quality product.
• Create an empowered culture to ensure that organization and its people understand the goals and objectives of the business and that they have the resources and leadership support...
marketing and product to ensure local success across restaurant, customer and rider metrics. You’ll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow.
The role is based in our...
in a dynamic environment.
• Familiarity with customerrelationshipmanagement (CRM) software and financial applications is a plus.
• Willingness to work flexible hours' including evenings and weekends as necessary.
• Relocation to Greece is required for this...
successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customerrelationshipmanagement system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries...
successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customerrelationshipmanagement system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries...
Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customerrelationshipmanagement system (SalesForce.com)
• Overachieves...
multiple teams and geographies' demonstrating high
-quality and high-touch customer engagement throughout all phases of delivery
• Excellent communication' negotiation' and stakeholder management skills
• Ability to work cross-functionally with technical...
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