inquiries and provide solutions related to our products and services
• Document customer interactions accurately in our CustomerRelationshipManagement (CRM) system
• Collaborate with team members to effectively resolve customer issues
• Guide clients on...
exploit soft skills to build a trusted relationship with customer, with the objective to convince the customer to be engaged into a sale or project.
Responsibilities and duties
• Understand operational requirements from customer documentation or...
drive insights.
• Proficient in using customerrelationshipmanagement (CRM) software and other relevant tools.
Experience with Salesforce and/or Gainsight is a plus.
• Outstanding written and verbal communication skills required.
• Remote work...
offers' cross-sell' upsell' etc.) via telephone calls or email campaigns and track customer engagement. - Customerrelationshipmanagement: Take ownership of customer satisfaction within assigned base' covering customer escalations or issues as and when...
Lavoro Customer Relationship Management a Fermo – Offerte simili: