To strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & CustomerRelationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating...
alla conclusione dell'acquisto.- Gestione delle relazioni: Mantiene e sviluppa relazioni durature con i clienti, spesso utilizzando sistemi CRM (CustomerRelationshipManagement).- Gestione post-vendita: Puo occuparsi anche della gestione di reclami...
environment in the luxury sector, and to develop cross-functional expertise in customerrelationshipmanagement and operations.
What will be your key responsibilities?
• Serve as the primary point of contact for customers, overseeing inquiries and requests...
alla conclusione dell'acquisto.- Gestione delle relazioni: Mantiene e sviluppa relazioni durature con i clienti, spesso utilizzando sistemi CRM (CustomerRelationshipManagement).- Gestione post-vendita: Puo occuparsi anche della gestione di reclami...
skills would be advantageous
• Customerrelationshipmanagement
• Knowledge of Microsoft Office Suite, ERP systems and BI tools
Personal & Interpersonal / Soft Skills
• Customer orientation, excellent communication, empathy
• Strong problem-solving...
alla conclusione dell'acquisto.- Gestione delle relazioni: Mantiene e sviluppa relazioni durature con i clienti, spesso utilizzando sistemi CRM (CustomerRelationshipManagement).- Gestione post-vendita: Puo occuparsi anche della gestione di reclami...
product competitiveness.
6、CustomerRelationshipManagement: Establish and maintain relationships with key overseas customers, including key account management, to ensure high-level customer service and satisfaction.
Qualifications
1、Bachelor's degree...
AND RESPONSIBILITIES • Customerrelationship outbound: management of promotional campaigns / order collection by phone and through CRM platform (SFDC) • Customerrelationship inbound: management of customer requests/inquiries by phone and through CRM platform (first...
regulations, and policies related to foreign economics and trade; familiar with the host country's conditions, market, business environment, and related knowledge.
4. Familiar with product and business operation models, customerrelationshipmanagement...
internally the necessary information to ensure customer satisfaction.Identify and implement continuous improvement initiatives in customer order management.Support sales and management teams with reporting and performance analysis.Handle post-sales activities...
Buono standing
• Public speaking
• Elementi di CustomerRelationshipManagement
• Problem solving connesso alla gestione dei clienti con capacità di trasformare problematiche in opportunità di vendita (up-selling/cross-selling)
• Gestione dello stress...
customer service, returns, and after sales in general
Manage our repair service external providers, (300+ locations across Europe) together with the internal team, building the relationship with them, ensuring that they achieve a qualitative service
Collect...
a fast
• paced environment preferably a financial services institution;
• Understanding of financial products / services features and advantages;
• Experience in working with CustomerRelationshipManagement (CRM) systems;
• Outstanding negotiation skills...
customer service, returns, and after sales in general
Manage our repair service external providers, (300+ locations across Europe) together with the internal team, building the relationship with them, ensuring that they achieve a qualitative service
Collect...
a fast
• paced environment preferably a financial services institution;
• Understanding of financial products / services features and advantages;
• Experience in working with CustomerRelationshipManagement (CRM) systems;
• Outstanding negotiation skills...