API management, cloud services, and software security.
Stakeholder & Vendor Management:
• Act as the technical liaison between Product Managers, IT, and external development teams.
• Ensure that vendors and partners deliver high-quality, technically...
Responsible for Warranty claims for parts and ensuring proper handling of shipment, documentation management, and purchase order adherence for Italy and Spain.
• Ensuring technical support to end customers and internal stakeholders, managing internal quality...
involves root cause analysis' entailing thorough error reporting' examining customer pain points' and addressing internal issues to enhance overall service quality. Lastly' the team is dedicated to maintaining quality KPIs by consistently monitoring service...
good interpersonal skills and team spirit.
• You can handle several projects while managing priorities.
• You like communication and customer relations.
What ICAPE GROUP can offer:
• Challenging projects in a dynamic collaborative team.
• Great...
like HubSpot, Google Analytics, and LinkedIn Campaign Manager.
• Collaboration: Work closely with sales, product, and customer success teams to align marketing initiatives with overall business objectives.
Requirements & Qualifications
• 3+ years of...
Loss Prevention Manager, Security & Loss Prevention
Job ID: 2813712 | Amazon Italia Transport Srl
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every...
ensure the best possible results for the customer and the company. Identify and suggest opportunities to improve the quality of our service to customers. Main Responsibilities: - Order entry: receive and process customer orders' inform the customer on the...
suppliers.
You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to...
ABOUT THE POSITION The Operations team is responsible for setting up and managing the processes to provide merchants and customers with the best payment experience in several installments. Concretely' this means: - Provide customer and merchant...
and improve customer service
• Collaborate with other managers to standardize shift processes
About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that...
Redditch' United Kingdom. In this role' you will make an impact in the following ways: - Ensure Timely Order Fulfillment: By managing the entire order life cycle efficiently' you'll help ensure that customer orders are processed' modified' and fulfilled on...
Communication Skills
• Have excellent communication skills
• Be fluent in English and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
Quality and skills
• Interactive' customer service...
goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the...
technology' we strive to deliver high-quality solutions to our clients globally. In this frame' the company is seeking a dynamic Proposal Manager to join its Proposal team part of the Commercial Division and work with a passionate' detail-oriented...
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