Coordinates along with the Supervisor and Manager the customer's management with the aim of maintaining a high level of customer happiness and completing the required activities on schedule
• Participates in calls/meetings with customers to support the...
model from the request to the release for sales.
• Work closely with product manager, operation, sales units, development teams, providing the best solution to fulfil the business case and customer satisfaction in terms of response and delivery time...
along with the Supervisor and Manager the customer's management with the aim of maintaining a high level of customer happiness and completing the required activities on scheduleParticipates in calls/meetings with customers to support the discussion on...
quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization...
customer's requests.
• Contributes to improving the process.
When dealing with complaints and escalations:
• Proactively addresses any potential user issues.
• Continuously provides data to the Process Manager and the Head of Department' to the contact person...
Coordinates along with the Supervisor and Manager the customer's management with the aim of maintaining a high level of customer happiness and completing the required activities on schedule
• Participates in calls/meetings with customers to support the...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
with the product manager, operations, sales units, development teams, providing the best solution to fulfil the business case and customer satisfaction in terms of response and delivery time, quality level, and product performance.
• Transfer new...
and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
Quality and skills
• Interactive' customer service oriented with warm' cheerful and expressive personality.
• Customer focused and always...
partner' and contribute ideas to enhance internal processes. Growth - Customer acquisition: We are looking for a results-oriented' sales-driven individual with strong commercial acumen' capable not only of effectively managing clients and agents but also...
innovative' digital solutions and services for the cashless future. This allows our customer banks to focus on their core business and it gives end customers complete control of their finances anytime anywhere. We are looking for an experienced and self...
ownership of content projects from inception to completion' managing multiple initiatives simultaneously. You will drive forward documentation efforts independently' ensuring that deadlines are met and quality is maintained.
- Become a subject matter expert...
and defining models to accelerate and optimize revenue growth
• Analyzing big data' helping determine customer trends and delivering insight to drive process/product improvements
• Be responsible for delivering budgeted goals for markets
• Executing multiple...
di conservazione dei materiali' delle procedure aziendali di sicurezza' al fine di permettere il regolare svolgimento delle attivit produttive e di invio dei prodotti finiti ai clienti. Svolgere il ruolo di People Manager' individuando e proponendo possibili...
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