collaborates with the C&A manager in the application of the C&A process to obtain the necessary certificates and authorizations for a Railway Vehicle, according to a defined C&A strategy.
She/He is part of the C&V EDU (Engineering Design Unit) and operates...
involves root cause analysis' entailing thorough error reporting' examining customer pain points' and addressing internal issues to enhance overall service quality. Lastly' the team is dedicated to maintaining quality KPIs by consistently monitoring service...
Equipment Managers and specialists.
• Consistently ensure that service of the highest quality is delivered to customers.
• Define and track global and local KPIs and targets whilst reporting deviations from targets, developing improvement actions where...
across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training...
respect to cash and margin whilst delivering on time, in conformity with the contract conditions, customer expectations, and the requirements on EHS.
Main responsibilities:
• Support Bid Managers to lead and secure delivery of complete bids (including...
envisioned. What you will do in this role As a Customer Care Agent on our team' you will: - Manage multichannel interactions (voice' email' social media' or chat) to ensure a consistent customer experience - Maintain a high-quality service while interacting...
across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training...
partner' and contribute ideas to enhance internal processes. Growth - Customer acquisition: We are looking for a results-oriented' sales-driven individual with strong commercial acumen' capable not only of effectively managing clients and agents but also...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
problems and complaints effectively.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Verifies...
Monitors timeliness and quality of completion of repair work orders. • Supervises Engineering and related areas in absence of the Director of Engineering. • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water...
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Customer Quality Manager a Savona
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