to ensure quality and productivity are consistently high, and business objectives are met across all shifts
3. Support and lead a team while handling administrative work and building a strong team culture
4. Analyze performance and suggest process...
Customer Service Representative - Italian speaking Exciting AG is an innovative dialogue and service center' specialized in high-quality dialogue measures in different industries. With more than 10 years of experience exciting AG is one of the...
the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are...
envisioned. What you will do in this role As a Customer Care Agent on our team' you will: - Manage multichannel interactions (voice' email' social media' or chat) to ensure a consistent customer experience - Maintain a high-quality service while interacting...
productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
What will you be doing?
You’ll be an inspiring leader in one of the following areas within Customer Fulfillment operations: Receive...
communication and problem-solving are key. If you are passionate about travel and customer service and are eager to contribute towards a seamless experience for clients' this may be the perfect role for you. We pride ourselves on the quality of our staff and are...
Job Title: Operations Manager/ Business Manager - Customer Service Italian and English Job Description Concentrix Albania is looking for a Business Manager/ Operations Manager to join our amazing #Gamechanger environment In Concentrix' the...
Responsibilities
• Offer high-qualitycustomer support through live chat' email' and telephone communications.
• Respond to customer inquiries regarding gaming operations' rules' promotions' and account management in a prompt and efficient manner.
• Troubleshoot...
via phone' chat' and email - Maintaining the highest standard of quality and quantity of responses on all Customer related topics (ie. general account queries' gameplay' payment and withdrawal queries' Responsible Gaming' and Regulatory Compliance as...
works closely with the General Manager to ensure smooth operations, maintain high-quality food and service standards, and achieve business objectives. Key duties often include scheduling staff, training employees, handling customer concerns, overseeing...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technical support engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain...
quality home services while ensuring our workers receive the protection and respect they deserve. What You'll Be Doing This isn't just another internship. As part of our Lugano team' you'll be fully immersed in real projects from day one: Operations...
skills with both confidence and credibility to influence a network of varying degrees of seniority, - Commitment to quality and customer centricity while removing impediments and dependencies that hinder the workflow redesign, - Drive for results...
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