and evaluate guest needs, ensuring high levels of customer satisfaction across all outlets.
• Implement and maintain brand standards and operational benchmarks for service quality, proactively addressing feedback.
• Conduct regular assessments and customer...
and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Interacts with guests to obtain feedback on product quality and service...
a positive customer experience and promote brand loyalty.
• Document customer interactions thoroughly to maintain service quality standards.
Requirements
• Fluent in Italian and English' with strong verbal and written communication skills.
• Previous...
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Management of Financial Resources - Determining...
and solve issues with professionalism and empathy.
• Collaborate with colleagues to share feedback and improve service processes.
• Maintain up-to-date records of customer interactions to ensure quality service delivery.
• Participate in training sessions to...
Using our internal mainframe systems to manage orders received during sales campaigns' prices and delivery of goods - Adhering to precision' quality and timing standards to ensure the best quality service - Providing top-qualitycustomer service by...
exceptional customer service by supporting the sales team in maintaining client correspondence by email, phone calls, or letters Develops and maintains his/her product knowledge to enhance and improve the quality of the sale SKILLS AND EXPERIENCE Commitment...
for every customer interaction
• Document customer feedback and interactions for continuous improvement
• Work collaboratively with colleagues to enhance service quality
• Assist in training and onboarding new team members by sharing your knowledge...
and satisfaction. You focus on details' particularly with communication' follow-up and documentation and you delight in exceeding customer expectations. - Customer orientation and focus on quality' as well as skills to interact/collaborate with customer IT and LOB...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technical support engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
PURPOSE OF THE JOB Working closely with the senior colleague of the Purchasing Team' the Purchaser Apparel is responsible for buying the best quality product at the most competitive timing and prices to enable the company to operate.
The Purchaser...
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