and business opportunities.
Build and manage long-term client relationships, ensuring trust and high-quality account management service.
Build our consignment stock customer base, one of our key business services.
Deliver a seamless customer experience to...
market. This role plays a key part in maintaining high-quality master data execution and overseeing data execution from the Shared Service Center. The role is critical for driving efficiency in master data management and ensuring seamless customer service...
in our CRM system
• Work closely with warehouse and logistics teams to ensure proper order fulfillment
• Collect customer feedback and suggest improvements to enhance service quality
• Stay updated on fitness trends and new product offerings in the sports...
will help enhance the user experience and ensure that our learners receive the guidance they need to succeed in their educational journey. Responsibilities - Deliver high-qualitycustomer service in Italian through phone' email' and chat regarding...
and troubleshooting
• Gather feedback to enhance service quality and customer satisfaction
• Engage in training sessions to stay updated on platform features and changes Requirements
• Fluency in Italian and English' both written and verbal
• Prior experience...
and interpersonal skills
• Strong problem-solving abilities and attention to detail
• A customer-focused mindset with a commitment to providing high-quality service
• Ability to manage multiple inquiries in a fast-paced environment
• Familiarity with customer...
complaints professionally
• Document customer interactions comprehensively in our CRM system
• Collaborate with internal teams to resolve customer inquiries and enhance service quality
• Gather and relay customer feedback to drive product improvement
• Stay...
Mercier Consultancy is seeking a passionate Italian Speaking Customer Service Agent to join our Financial Services team in Lisbon. In this exciting role' you will provide exceptional support to our Italian-speaking clients' assisting them with...
Mercier Consultancy is seeking an enthusiastic Italian Speaking Customer Support Representative to join our Client's Music Streaming Platform Department! In this exciting junior role' you will be the first point of contact for our Italian-speaking...
and have the most direct influence on our success. Your Tasks - Paint the world green - Providing real-time Expert Helpdesksupport to our outsourced customer service teams through email correspondences' ensuring adherence to quality and operational...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
carried out in the department that all the criteria detailed in the related work instructions are respected' with the aim of maintaining the quality and safety of the products intended for industrial' various administration tasks related to customer files...
Deal with customer calls and complaints effectively and professionally as per the service level agreement - Ensure case and call logging to a high-quality standard with regular updates on cases until successful conclusion - Work collaboratively with...
Mercier Consultancy BG is on the hunt for a dedicated Customer Support Agent (Italian-speaking) to enhance our team specializing in POS System Solutions. In this integral role' you will provide exceptional support and assistance to our Italian...
to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university...