Customer Service & Customer Experience-Vibo Valentia
for you.
Key Responsibilities:
• Serve as the first point of contact across multiple customer service platforms.
• Provide expert product advice and solutions while maintaining excellent service quality.
• Support customers with queries ranging from...
2023 by Figure Baltic Advisory.
Responsibilities
• Build and maintain relations with internal and external customers
• Together with the team develop and implement solutions to increase customer satisfaction
• Focus on the customer: communicate...
Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service' sales' and technical support solutions for...
Using our internal mainframe systems to manage orders received during sales campaigns' prices and delivery of goods - Adhering to precision' quality and timing standards to ensure the best quality service - Providing top-qualitycustomer service by...
exceptional customer service by supporting the sales team in maintaining client correspondence by email, phone calls, or letters Develops and maintains his/her product knowledge to enhance and improve the quality of the sale SKILLS AND EXPERIENCE Commitment...
and satisfaction. You focus on details' particularly with communication' follow-up and documentation and you delight in exceeding customer expectations. - Customer orientation and focus on quality' as well as skills to interact/collaborate with customer IT and LOB...
Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service' sales' and technical support solutions for...
for every customer interaction
• Document customer feedback and interactions for continuous improvement
• Work collaboratively with colleagues to enhance service quality
• Assist in training and onboarding new team members by sharing your knowledge...
correct solution for their requirements, - Log customer details and problem description in our CRM tool. Escalate cases to the technical support engineers for advanced troubleshooting and resolution, - Take full ownership of all customers issues until...
Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service' sales' and technical support solutions for...
Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service' sales' and technical support solutions for...