Provide top qualitycustomer service by answering customer inquiries/issues as required Communicate and collaborate with internal departments in order to meet customer expectations Contribute to the development and execution of planned activities...
the various means available, from call activities to content sharing and related follow-ups;
• Build a solid pipeline of possible business opportunities through customer visits, proposal submissions and public notices;
• Negotiate the offer, margins...
service Provide top qualitycustomer service by answering customer inquiries/issues as required Communicate and collaborate with internal departments in order to meet customer expectations Contribute to the development and execution of planned activities...
and executing applicable Quality Management System (QMS) processes' to support the delivery of an excellent customer experience.
Dimensions
• Education / Experience / Skills
• Truly customer focused
• Self-starter ready to take initiative
• Professional attitude...
through different channels of communication such as telephone' email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-qualitycustomer service.
Your specific...
Experience working in a call center environment
• Experience working in a customer-facing role
• Extremely high attention to detail and strong organizational skills
• Structured communicator' both written and spoken
• Ability to produce high-quality work...
high-quality service across multiple support platforms (mainly tickets' email' phone). - Create loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and escalate them when necessary.
Basic...
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excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed.
At Concentrix...
customer support' maintaining quality &, improving performance every day. If you love helping others and have a natural curiosity' we are a perfect match. Grow with our client' show off your skills' build your career path' and enjoy every moment...
Go Further with Foundever™ Are you ready to move your career forward? At Foundever™' you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here' you can improve your quality of life and grow your career...
related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Our client specializes in mobile payments and supporting small and medium businesses. Career growth and personal development We'll give you...
About the Role As a Customer Solutions Engineer in our Support team' you will work closely with customers and colleagues to solve advanced issues and requests that require technical expertise. We are specifically looking for someone with experience...
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