analyze customer issues and ensure the right problem understanding and prioritization to trigger quality improvements of our products. You will work in a diverse and international team, located in Lund and Modena, where you will have the opportunity to...
ourselves on the highest level of customer support in the market. Last year our customer support team interacted in over 100.000 different conversations with different customers, keeping them satisfied is no small task' but if you feel up to it' we want to...
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Station ACES Manager, Country ACES and Quality
Sector: Audit
Role: Manager
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
As part of Amazon Customer Excellence Systems (ACES) team, we...
Amazon Italia Transport Srl-Sassuolo, 21 km da Reggio Emilia
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.
Across Europe we have more than 50 Fulfillment...
through different channels of communication such as telephone' email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-qualitycustomer service.
Your specific...
Amazon Italia Transport Srl-Sassuolo, 21 km da Reggio Emilia
suppliers.
You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...
passionate professionals to join our Programme Management team within the R&D department.
In this role, you will oversee the entire lifecycle of complex projects and products, ensuring they meet customer needs and align with Tetra Pak innovation strategy...
exceptional customer service by supporting the sales team in maintaining client correspondence by email, phone calls, or letters Develops and maintains his/her product knowledge to enhance and improve the quality of the sale SKILLS AND EXPERIENCE Commitment...
Our client, part of an important global corporation, is a leading Italian manufacturer specializing in high-quality components and systems. With an international presence, the company operates multiple production sites and commercial...
As part of Amazon Customer Excellence Systems (ACES) team, we work to continually improve the Amazon Logistics experience. We look after high-impact initiatives and help to develop, roll out and look after a range of logistics-focused projects...
Ecowater Systems Italia S.R.L-Carpi, 22 km da Reggio Emilia
operations, ensuring efficient workflow, resource allocation, and timely service delivery.
• Implement, improve and track service quality processes, including routine performance evaluations and customer satisfaction surveys.
• Monitor service KPIs...
Job Title: Customer Support Specialist with Italian Job Description Your responsibilities: - Develop an in-depth knowledge of our client's platform. - Provide high-quality product support for customers to effectively resolve their issues through...
the EMC and Electrical Laboratory Manager and quality approval.
Perform a comprehensive test cycle on the device, in terms of performance and technical aspects, based on customer needs.
Notify the EMC and Electrical Laboratory Manager of any faults...
system to the customer together with the project leader.
• Report Quality issues for future improvements. Customer support.
• Service/analyze customer’s requests and handle/ solve them.
• Provide useful feedback on optimization potentials, customers...
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