customer experience.
Requirements:
1. A degree or diploma in Hotel Management or equivalent.
2. Previous experience as Director of Operations/Hotel Manager matured in five stars properties.
3. Substantial background in Food and Beverage and Room Division...
At Starhotels we are all thrilled for the new opening of the Hotel Gabrielli, in the heart of Venice, in Spring 2025.
As Bar Manager, you are passionate about coordinating the bar operations while crafting innovative cocktails and creating...
sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal...
At Starhotels we are all thrilled for the new opening of the Hotel Gabrielli, in the heart of Venice, in Spring 2025.
As Restaurant Manager, you are passionate about coordinating the restaurant operations to create a memorable atmosphere for our...
Support General Procurement Head and Capex buyers in negotiating optimal terms and conditions with suppliers, leveraging market knowledge and cost opportunities to achieve economies of scale and synchronize with supply chain operations;Monitors and manage...
compliance with HACCP regulations.
8. Managing F&B operations according to the budget.
9. Producing reports supporting the activities of the F&B direction.
10. Ensuring the highest level of guest satisfaction by maintaining service standards and quality...
optimize work and improve customer serviceCollaborate with other managers to standardize shift processesA day in the lifeYou’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team...
Familiarity with Opera PMS for efficient operations.
3. Excellent communication skills.
4. Ability to anticipate and resolve challenges and complaint resolution finesse.
5. A commitment to delivering a high level of customer service.
6. Impeccable grooming...
training for sales staff
• Lead and motivate the team to accomplish and maximize the sales target and retail KPIs
• Ensure that each customer receives outstanding standards, solid product knowledge and all other components of Customer Service, build strong...
protecting the planet, the territory and first and foremost people, with concrete gestures, even small ones, to be put into practice daily.
JOB TITLE: Night Auditor
DEPARTMENT: Front Office
REPORTS TO: Night Manager / Front Office Manager
NATIONALITY...
ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development...
and outdoor areas, make San Clemente Palace the perfect choice for outstanding events and weddings.
JOB TITLE: Front Office Supervisor
DEPARTMENT: Front Office
HOTEL / UNIT: San Clemente Palace Kempinski Venice
REPORTS TO: Front Office Manager
NATIONALITY...
Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real:time performance coaching to drive the overall Burberry Experience and Burberry Behaviours...
Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
Handling check-in, check-out activities as well as other related tasks.
Efficiently managing guest messages and requests.
Staying updated about...
JOB SUMMARY
Oversees revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is...