Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS OperationsManager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
as a Team Manager' Team Leader' or Supervisor in the Customer Service or Call Center sector' and are looking for a vibrant environment to enhance your skills' we want to hear from you! About the Role: As a Team Leader' you will oversee the day-to-day...
Job Title: Customer Service Team Leader - Italian and English Fluent Job Description The Team Leader' Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are...
performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you...
performances.
• support the management team in implementing the business strategy,
• assist in building a tight cooperation with other local departments to reach set targets.
Office management:
• Ensuring smooth office operations
• Managing office supplies...