Italian Customer Care
• Global Escalations Operations Agent
• Manchester Key Points:
• Hybrid Role: 3 days a week based in our Manchester Office.
• Salary: 26'000 plus bonus and benefits.
• Shifts: 4 day weekly schedule of 37.5 paid hours.
• Visa...
Involves handling packages within an operation including manual handling, sort activities, screening and completing any related administration or paperwork.
General job description:
Under general supervision performs the following activities:
1. ..
all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you all the training' cutting-edge...
in Customer Care Operations or a Shared Services Environment - Spoken and written proficiency in English (minimum B2 level) and Italian or French (minimum B2 level) - Strong analytical skills and a proactive' investigative mindset with attention to detail...
Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams &, Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team' you'll...
Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams &, Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team' you'll...
performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality' efficiency &, customer journey improvement. Career growth and personal development We'll give you...
Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
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