Previous experience in operations and/or customer service will be a plus
• Team spirit
Your Journey in hlpy
Our team comprises a wide range of skills and experiences: we constantly encourage all our professionals and collaborators to explore new...
apartmentReschioplaceLisciano Niccone, 25 km da Perugiaevent_available
properties to ensure they are in good working order, quickly resolve emergency maintenance issues; - Maintain records of income, expenses, signed leases, complaints, maintenance, etc.; - Keep financial records for property operations, create monthly financial...
Fulltime/40hr Freelance Contract (Where you invoice us)
Customer Success Specialist at Noovy
Are you passionate about hospitality and love helping people succeed? Noovy is looking for a Customer Success Specialist to join our team in the...
apartmentReschioplaceLisciano Niccone, 25 km da Perugiaevent_available
environment. It is an opportunity to grow professionally in a luxury hospitality setting where attention to detail and personalized service are paramount. You gain valuable skills in guest service and operations while contributing to a seamless and welcoming...
initiatives that enhance customer engagement, sales efficiency, and business performance.
Your focus will be on enabling adoption and value creation from new digital tools and processes — spanning marketing automation, CRM workflows, customer journey...
and collaborate closely with internal Product Operations and Engineering teams to resolve generic' technical' and product-related issues. - Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout...
calls and requests for commercial and non-operations purposes. Engage with customers before' during' and after the request is successfully executed for that customer. - Outbound Commercial campaigns: Execute targeted commercial campaigns (e.g.' win-back...
e retention.
Collaborare con i team marketing, sales e operations per migliorare il customer journey e l’efficienza delle azioni commerciali.
Monitorare KPI relativi a churn, ARPU, lifetime value e performance delle campagne.
Tradurre insight analitici...
them, directly implements the envisaged first-level actions, consequently informing the front office; proposes second-level actions; - in collaboration with third-parties customer care manages complaints and reports from the customers for any damages...
dedication, and a strong commercial drive, the role leads a dynamic team focused on building brand loyalty and elevating the guest experience at every touchpoint. This position oversees all Sales &, Marketing operations in line with Hyatt International’s...
Lavoro Customer Operations a Perugia – Offerte simili: