Italian Customer Care
• Global Escalations Operations Agent
• Manchester Key Points:
• Hybrid Role: 3 days a week based in our Manchester Office.
• Salary: 26'000 plus bonus and benefits.
• Shifts: 4 day weekly schedule of 37.5 paid hours.
• Visa...
Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
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