Overview We're seeking an organized and detail-oriented Customer Success Manager - Italian to join us as a key point of contact for our largest and most complex customers. You will onboard new customers' consult on processes' and instruct customers...
Contributes to team effort by accomplishing related results as needed,
• Works with their line manager and all respective functions to ensure proper customer service is being delivered
• Handles changes,
• Goes the extra mile to engage customers,
• Executes...
the B2C Customer Care Manager' you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as well as Alpadia programs. You will be working with direct clients in close cooperation with Sales' Student...
addressing their travel inquiries and concerns. - Assist customers with booking flights' managing changes' cancellations' and addressing special requests. - Handle customer complaints and issues promptly and professionally' ensuring effective resolutions...
level of customer satisfaction.
• Document customer interactions accurately while managing follow-ups on outstanding inquiries.
• Work collaboratively with relevant departments to ensure an efficient service delivery.
• Stay updated on airline policies...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
processes of managing their finances and understanding product features. - Maintain accurate records of customer interactions and ensure proper documentation of all inquiries and resolutions. - Collaborate with internal teams to address complex queries...
experiences for every user of TikTok Shop. SMT is looking for a Italian-speaking SOP Program Manager within the EMEA Customer Service team. Roles &, Responsibilities - Develop service solutions for the service teams under full service model for buyers...
and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Managing a team of junior customer service representatives
• Ensure customer satisfaction and provide professional customer support REQUIREMENTS...
Address and resolve customer complaints with professionalism and efficiency. - Coordinate all aspects of delivery and billing' managing multiple product lines and the sequencing of project orders to meet customer requirements.
- Provide a range of...
The House of Mercier is excited to offer a position for an Italian Speaking Customer Support Representative specializing in the banking industry' located in Athens' Greece. In this essential role' you will be the primary contact for our Italian...
Activities - Lead and manage complex projects' ensuring alignment with organizational objectives and customer expectations. - Oversee project planning' scheduling' and resource allocation' maintaining focus on deadlines and budget control...
and Line Manager queries' working through SNOW' triaging of all tickets which are flowing through Workday for other First Point Team members. Also to perform various tasks which is scoped as Customer Experience activities including all Back office work...
copies of all the alterations or amendments in discussion with Sourcing Manager and Product Dept - Monitor and recording of processing of all samples' swatch etc. - Customer returns in conjunction with the Customer Service and Production Coordinators...
Action plans taken to mitigate any potential delay, o he/she is responsible for collecting requests and comments from different departments and be always UpToDate on arrival flows. - Support the Global Operations Planning Coordinator &, Manager...
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