and exceed contracted SLA’s.
19. Manage and monitor objectives to meet key business drivers.
20. Ensure compliance with Regulatory and Company policies.
21. Measure customer satisfaction and take appropriate action.
Knowledge, Skills + Experience
1. Account...
Credi in un mondo in cui il benessere nasce dallo Sport? Pensi di avere un forte orientamento al Business e alla Customer Satisfaction? Allora potresti essere la persona giusta per il ruolo di ASSISTANT STORE MANAGER in Cisalfa Sport...
Leadership skills and experience in managing remote and virtual teams in a complex and changing/dynamic operating environment.
• Technical financial skill (e.g., financial accounting, direct/indirect tax, etc. – reference Finance Operating Model) by long-term...
a successful service completion Patent Annuities team consists of experienced Service Account Managers and Customer Care Advisors in Europe' Asia and North America. You will be communicating with different teams worldwide daily' such as Finance' IP Legal...
the customer.
Your Responsibilities
• Under the supervision of the Contract Logistics Customer Service Manager, contribute to develop and establish a strong and solid relationship with the customer and internal stakeholders, just to ensure an...
Becoming a Customer Care Advisor with Italian at Capita: As a Customer Care Advisor with Italian' you will be supporting our prestige brand Lotus Cars on European market' providing a fantastic customerexperience on all interactions' leaving...
Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together?
We are looking for a highly motivated Contract Logistics Automation Control Specialist to join us in our Mantua...
o Monitoring KPI.- Be the point of reference company for the customer
• Involved with CE Manager in the design of Elite programs & services for KAM.
• Involved in designing the Value Proposition of M-A
Competenze ed esperienza
Technical & Functional Skills...
customer service skills and the ability to work collaboratively in a team setting
Must have technical / professional qualifications:
• Minimum of 4 years of experience in similar role
• Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT...
Qualifications In this role:
• Proficiency in both written and spoken English and Italian.
• A bachelor's degree from an accredited college or university' or equivalent work experience' is required.
• At least 2 years of experience as a Customer Success Manager...
teams to escalate and resolve complex issues effectively. - Stay updated on the latest banking products' services' and regulations to provide informed assistance. - Contribute to initiatives aimed at enhancing customerexperience and fostering loyalty...
the B2C Customer Care Manager' you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as well as Alpadia programs. You will be working with direct clients in close cooperation with Sales' Student...
speaking clients with their financial inquiries' account management' and provide exceptional support to enhance their experience with our financial services. Your expertise in customer service and knowledge of financial products will play a vital role...
Gi Group SA For our customer, a Swiss Pharmaceutical Company, we are looking for an Out-Licensing Manager for the Commercial Division at its HQ in Ticino ? ? OUT - LICENSING MANAGER ? ? Besides a Life Science Background, strong Business Acumen...
Address and resolve customer complaints with professionalism and efficiency. - Coordinate all aspects of delivery and billing' managing multiple product lines and the sequencing of project orders to meet customer requirements.
- Provide a range of...
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