performance metrics including but not limited to customer retention rate, customer satisfaction, net recurring revenue growth, time to resolution.
What we’re looking for
An ideal candidate should have knowledge and/or experience in Customer Success of the...
and Line Manager queries' working through SNOW' triaging of all tickets which are flowing through Workday for other First Point Team members. Also to perform various tasks which is scoped as CustomerExperience activities including all Back office work...
Credi in un mondo in cui il benessere nasce dallo Sport? Pensi di avere un forte orientamento al Business e alla Customer Satisfaction? Allora potresti essere la persona giusta per il ruolo di STORE MANAGER in Cisalfa Sport...
experiences for every user of TikTok Shop. SMT is looking for a Italian-speaking SOP Program Manager within the EMEA Customer Service team. Roles &, Responsibilities - Develop service solutions for the service teams under full service model for buyers...
risks to the customer achieving their goals and work with the account team to build a risk mitigation plan. About You: - Your background includes 5+ years of Customer Success Managerexperience. - You have a strong desire for action and willingness to...
Join our passionate team and help enhance the travel experience for our clients! Responsibilities - Deliver exceptional customer service to Italian-speaking clients through multiple channels' including phone' email' and chat.
- Assist customers with...
various communication channels' including phone' email' and chat' addressing inquiries related to online travel services. - Assist clients with booking procedures' managing reservations' and addressing changes or cancellations. - Resolve customer...
the B2C Customer Care Manager' you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as well as Alpadia programs. You will be working with direct clients in close cooperation with Sales' Student...
clients' managing inquiries related to various banking services and ensuring a seamless customerexperience. Your fluency in Italian will be instrumental in delivering personalized assistance and building rapport with our customers.
Responsibilities...
and enjoyable experience. Join our dedicated team to help shape memorable journeys for our clients! Responsibilities - Deliver excellent customer service to Italian-speaking clients through phone' email' and chat' addressing travel-related inquiries and issues...
approachable' patient and customer
• oriented - High level of empathy: providing excellent' customer-friendly service is your top priority
• Capable of managing escalation processes and resolving complex issues
• Prior experience as customer support
• Familiarity...
In You:
• Diploma from college or above' related to any major.
• A minimum of 2 years' experience as a social media agent' customer service' or a similar role.
• Excellent command of spoken and written English AND Italian.
• Ability to work independently...
Becoming a Customer Care Advisor with Italian at Capita: As a Customer Care Advisor with Italian' you will be supporting our prestige brand Lotus Cars on European market' providing a fantastic customerexperience on all interactions' leaving...
Job Title:
• Customer Representative (Italian
• speaking) - Remote
• Part-time - Fashion Industry MA02 Job Description Experience the power of a game
• changing career Are you looking for what's next?
We're a global technology and services leader that...
management' real estate' business administration' and/or similar
• 3-4 years of experience in facility management or a related field
• Proactive' customer service based mindset
• get things done mentality
• Organizational and project management skills' with...
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