processes, and streamlined customer journeys.
• Integrations and Collaboration
• Work closely with product managers, designers, and developers to ensure AI initiatives align with business objectives and integrate effectively with existing systems, APIs...
equivalent experience in a related field. - 2+ years of experience in customer service quality assurance' analytics' or a related role. Technical Skills: - Strong proficiency in MS Office (Excel' Word' PowerPoint) and Google Suite (Sheets' Docs' Drive...
Proven experience in copywriting with a robust portfolio showcasing engaging and high-performing content.
• Demonstrated expertise in creating and managing editorial calendars.
• Hands-on experience with SEO strategies.
• Proficiency with SEO tools...
uncover the customer's true objectives
• Independent in problem-solving, expertise in managingcustomer risk and demonstrating a sense of urgency when leveraging internal escalation support
• Passionate about the value of great customer service
• you seek...
Job Title: Operations Manager/ Business Manager - Customer Service Italian and English Job Description Concentrix Albania is looking for a Business Manager/ Operations Manager to join our amazing #Gamechanger environment In Concentrix' the...
BIC:
• Fluent in English and Italian,
• Customer service orientation and attention to detail,
• Excellent communication skills,
• 1+ years of customer service would be beneficial,
• Experience with orders and claims management would be beneficial...
the B2C Customer Care Manager' you will operate the day-to-day admissions operations and service functions for Kaplan International Languages as well as Alpadia programs. You will be working with direct clients in close cooperation with Sales' Student...
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for Import/Export.
• Managing interfaces with internal (business units and product divisions) and external partners.
Your profile:
• Have deep knowledge of MS Office' particularly Excel, SAP experience will be a plus,
• Having at least basic experience...
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