al raggiungimento degli obiettivi;
• Organizzerai le attività giornaliere per garantire una CustomerExperience di alta qualità;
• Incoraggerai il gruppo accompagnandolo nei percorsi di crescita in linea con la direzione HR;
• Monitorerai e interpreterai i KPI...
Job Description: Integral Ad Science (IAS) is a global technology and data company that builds verification' optimization' and analytics solutions for the advertising industry and we're looking for a CustomerExperience Associate to join our Finance...
con la tua squadra, informando il team sulle procedure da seguire e motivandolo al raggiungimento degli obiettivi; Organizzerai le attività giornaliere per garantire una CustomerExperience di alta qualità; Incoraggerai il gruppo accompagnandolo nei percorsi...
customer interest by showcasing our complete product offerings and their benefits. - Prioritize first-contact resolution to enhance the customerexperience and streamline service delivery. - Elevate customer satisfaction in every interaction' ensuring...
di customerexperience.
Ecco alcune attività di cui ti occuperai:
• Assistere il cliente nella shopping experience massimizzando le opportunità di vendita e garantendo il raggiungimento degli obiettivi di vendita e di fatturato aziendali
• Gestire il cliente...
inquiries
• Qualify warm leads and identify customer needs
• Present products and services clearly and persuasively
• Close sales and meet performance targets
• Maintain accurate CRM records
• Deliver an excellent customerexperience
What We Offer
• 100...
Gestione delle ordinazioni e servizio al banco
• Supporto nella preparazione di prodotti food (colazioni, snack, piatti veloci)
Gestione sala e customerexperience
• Accoglienza della clientela e cura dell’esperienza di servizio
• Gestione delle richieste...
years of experience in customer service/support capacity troubleshooting technical issues. - Excellent verbal and written communication skills in Italian and English. - Expert level Excel skills' including creation of pivot tables and reports...
in Customer/Dealership Support/Order Management
• Fluency in Italian is required.
• Fluency in Polish and/or German is a plus.
Experience with Salesforce and/or OASIS is preferred.
• Possess excellent communication and organizational skills' with resilience...
Strong customer service skills with a solution
• oriented approach
• Excellent communication and interpersonal skills
• Ability to work independently as well as collaboratively
• Attention to detail and strong problem-solving skills
• Previous experience...
churn and increasing adoption.
You are fit for this job because you:
• Are fluent in both English and Italian.
• Have 4+ years of experience in Customer Success for SaaS enterprise solutions within cybersecurity.
• Have held a technical Customer Success...
communication skills in Italian' English and Spanish
• Availability to work rotating shifts' including weekends
• At least one year of experience in Customer Support services.
• Thorough and meticulous with extreme attention to detail
• Proactive team player...
and multilingual Technical Customer Service Agent to service our growing markets in the EMEA region. If you love building business relationships' providing outstanding service' sharing your technical knowledge' and using both your Italian and English' we want to...
certification
• In-depth knowledge of ISO 9001:2015 standard
• Experience in Lean Manufacturing and Six Sigma
• IPC-A-610 certification
• Strong problem-solving skills' customer-oriented mindset' and team-working attitude
• Ability to work in dynamic...
on the evolution of the global POS ecosystem based on Oracle Retail Xstore' contributing to the development of scalable' omnichannel retail solutions and enhancing the in-store customerexperience across markets. You will act as a bridge between...