e i valori del brand.- Monitoraggio e analisi della customer satisfaction attraverso strumenti avanzati di feedback e reportistica, identificando aree di miglioramento e implementando piani d'azione per ottimizzare l'esperienza.- Collaborare con il team...
experience.
La tua missione:
1. Promuovere la migliore customerexperience, allineata al brand.
2. Gestire la relazione con la cliente coinvolgendola e suscitando il suo interesse in tutte le fasi del percorso di acquisto.
3. Comprendere il punto di vista...
customerexperience, cost efficiency, and network complexity.• Cross-Functional and Cultural Collaboration: Ability to work across multi-functional and cultural boundaries to transform ways of working, enhancing results and driving change.Must have...
DESCRIPTION
Amazon Operations sits at the heart of the Amazon customerexperience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep.
Across Europe we have more than 50...
Automation, CDPs and the overall MarTech stack. Design innovative MarTech solutions based on the most current industry best practices to enable a memorable customer experience.Requirements7-10 years of professional experience in Digital Transformation...
Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up...
Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business...
24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customerexperience with new, innovative delivery services. We look for...
and support in extraordinary finance transactions. Specifically, when you join the Customer and Operations team in Rome, you will also be part of the biggest revolution underway, rethinking the customer operating models from a digital perspective.
You will...
4 offerte simili: Roma, Viterbo, Frosinone, Latina
Sr. Launch & Expansion Manager, EU DSP Expansion, Last Mile
Job ID: 2739404 | Amazon Italia Transport Srl
The DSP team is building a world-class last mile operation capable of exceeding the expectations of our customers. We ensure that customer...
Please note that this is a new launch site in the region of Lazio.
Amazon Operations sits at the heart of the Amazon customerexperience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from...
About Us Foundever™ is a global leader in the customerexperience (CX) industry. With 170'000 associates across the globe' we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX...
Fluency in Italian (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Excellent problem-solving abilities with a focus on customer satisfaction...
About Foundever™ Foundever™ is a global leader in the customerexperience (CX) industry. With 170'000 associates across the globe' we're the team behind the best experiences for +750 of the world's leading and digital-first brands.
Our innovative CX...
in Italian skills (comprehension' written and spoken),
• Strong skills in English language.
• Ability to clearly understand and comprehend information captured in client's emails.
• Customer Service experience' as well as customer retention and technical...
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