Mission
• Act as the CustomerExperience advocate.
• Drive Customer Centricity in entities.
• Ensure the CustomerExperience is measured according to the Business priorities.
• Define and follow-up the improvement action plan and priorities with...
in the respiratory nebulizer products sector;
2. In-depth understanding of nebulizer products and understanding of European customer needs;
3. Strong knowledge of the Europe healthcare system and regulatory environment;
4. Proven sales experience with...
throughout the organization.
6. Serve as the primary point of contact for strategic customers on quality-related issues.
7. Address customer inquiries, concerns, and feedback related to product quality.
8. Conduct quality reviews to ensure compliance with...
through full adoption and optimisation of the platform. Your support will directly impact customer retention, renewals, and long-term satisfaction.
What You’ll Bring:
• 3+ years’ experience in a technical, customer-facing role (TAM, CSM, Solutions...
communication and problem-solving skills.
• Proactivity, teamwork ability and goal orientation.
• Previous experience in customer service is considered a plus.
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members and ensure understanding of KPIs in order to improve individual and collective performance
• Collaborate with the marketing team
Customer service
• Ensure the quality of customer service
• Ensure that the team maintains communication with...
in a dynamic environment, this could be the right opportunity for you!
Responsibilities
• Design, develop, and maintain the customer dashboard with a focus on user experience.
• Collaborate with the team to implement new features, from idea phase to release...
nel Retail/Food&Beverage o a contatto col pubblico
• Proattività ed energia, voglia di lavorare in un team affiatato ed entusiasta
• Curiosità e passione per il Food&Beverage con l’obiettivo di offrire ad ogni cliente una CustomerExperience indimenticabile...
e all'esperienza digitaleAnalizzare i dati del Customer Care e definire i piani d'azione per garantire una CustomerExperience ottimalePregresso professionale e competenze:Comprovata esperienza nei dipartimenti di Customer Service, preferibilmente in aziende...
the position is to manage and optimize the company's CRM systems and web platforms, ensuring their effectiveness in streamlining business processes and enhancing customer interactions. The role will be central in supporting process digitalization...
MILANOWe are seeking a motivated and enthusiastic Intern to join KIKO MILANO’s Marketing and Communication Team. This internship offers a unique opportunity to gain hands-on experience in marketing strategies, campaign execution, and customer engagement...
Languages: Fluent in Italian and English; French and/or Spanish is a plus.
Technical & Business Skills:
• Proven ability to plan and execute technical work aligned with business strategy.
• Experience in customer presentations and technical support...
MILANO
We are seeking a motivated and enthusiastic Intern to join KIKO MILANO’s Marketing and Communication Team. This internship offers a unique opportunity to gain hands-on experience in marketing strategies, campaign execution, and customer engagement...
to resolve customer-reported issues as part of the incident response team.
What We're Looking For
Experience: 6+ years in building backend systems with expertise in:
• NET (we use latest dotnet 6-9)
SQL databases
ORM frameworks
Automated test...
your goal is to provide customer service and sales excellence. You will be responsible for ensuring that the store consistently has an appearance that encourages sales through maintenance of order, cleanliness and completeness of the range.
You will be...