Informing and coaching employees and securing knowledge and experience by documenting and organizing training to ensure the competencies of the employees.
• Preparing quality reports for internal and external customers and being closely involved in internal...
opportunity for you to join our Italian customerexperience team' to support customers from Italy' after following a complete training by certified instructors. What you will do: - Communicate with customers via phone' chat &, e-mail - Track and follow...
prepare follow-up contracts to bring the technology to a higher technology readiness level and finally to the market.
3. Registering interactions with (potential) clients in the customer relationship management system and pro-actively monitoring selected...
Job Description As a Customer Service Representative' you will be primarily responsible to guarantee a positive customerexperience and ensure quick and reliable processing of customer orders from booking to invoicing.
Manage speedy...
into practical, industry-ready solutions. You will work in a dynamic environment, balancing between R&D, prototyping, and operational settings, and transforming customer needs into actionable services. You have a strong engineering mindset, are tech...
Teleperformance is a worldwide leader in customerexperience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages' in 88 countries' operating across...
international partnership. This requires excellent management skills, social skills, negotiation power, planning & budgeting experience, and a delegating attitude. You should be a born problem solver and, in the end, create the perfect environment for your...
tutti i segreti della gestione di un punto vendita e in particolare avrai modo di: - Gestire il conto economico del negozio e sviluppare strategie commerciali utili al raggiungimento dei KPI - Garantire un'impeccabile CustomerExperience e promuovere...
Sales' Finance and other relevant internal stakeholders What You Bring:
• Excellent communication skills in English and in Italian
• Strong customer services experience within a fast paced' corporate environment
• Experience in a customer facing role...
Setting the scene for the brand Brand knowledge
• Has a good understanding of the brand' its values' and how it influences customerexperience.
Product Presentation
• Always maintains an orderly and welcoming sales floor.
• Support with visual...
Fluency in Italian and English is essential' both written and spoken. - Experience in customer service' preferably within the media or technology sector' is advantageous. - Excellent communication and interpersonal skills to engage effectively with...
for their product and service inquiries. A successful candidate will be passionate about delivering outstanding customer service and possess excellent communication skills to create a positive experience for our customers. If you're ready to bring your...
about new developments and updates in our product offerings to provide accurate information to clients. Requirements - Fluent in Italian and English' with strong verbal and written communication skills. - Prior experience in a customer support role...
Brand Vision to develop and communicate a multi-year vision and growth strategy for all involved channels and accounts. - Set and communicate a vision for the customerexperience' breadth of services' and standards that provide a competitive advantage...
experience
• Provide prompt follow-up and attention to customer inquiries
• Communicate with customers via email' text' live-chat' phone calls or any other communication method as outlined by management
• Plan the entire onboarding of your customers...