have a strong focus on process management, data analysis, and KPI-driven performance improvement. This role requires a strategic mindset to enhance customerexperience, streamline service workflows, and leverage data insights to drive efficiency...
and undertake root cause analysis
• Provide reconciliation for customer accounts relating to regular and ad hoc pricing/ declaration methods.
** WHAT WE ARE LOOKING FOR**🔎
• 3-5 years of work experience in customer facing role;
• Preferred experience in an...
encourage our team to take ownership of their role with integrity, always aiming to support each other and our clients.
Qualifications
• Previous experience in customer service, preferably in the healthcare or aged care sector.
• Strong interpersonal...
particularly sales, to ensure the smooth flow of information and maintain a high level of customer service.
Requirements and characteristics of the ideal candidate:
• At least three years of experience in a similar role.
• Excellent organizational and time...
role with integrity, always aiming to support each other and our clients.
Qualifications
• Previous experience in customer service, preferably in the healthcare or aged care sector.
• Strong interpersonal and communication skills.
• Ability to handle...
in Life Science disciplines
• Fluent in Italian with proficiency in English.
• 1-3 years of previous experience in customer facing roles in the education/publishing market is desirable
• A demonstrated passion for science, education, lowering costs for...
Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams &, CustomerExperience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team' you'll...
e all'esperienza digitaleAnalizzare i dati del Customer Care e definire i piani d'azione per garantire una CustomerExperience ottimalePregresso professionale e competenze:Comprovata esperienza nei dipartimenti di Customer Service, preferibilmente in aziende...
create measurable value . Our work spans enterprise-grade CRM implementations, marketing automation, AI-driven analytics, and advanced customerexperience platforms , always with a focus on customization and seamless integration .
Our values
At Exelab...
e delle procedure aziendali
• Monitorare la customerexperience, promuovendo il miglioramento continuo
• Gestire le relazioni interne con leadership assertiva e doti relazionali avanzate
• Analizzare le performance economico-finanziarie della struttura, monitorando...
lifetime value (LTV) and identify growth opportunities.
Customer Behavior & Experience
✅ Analyze user behavior, churn, and ride patterns to enhance retention.
✅ Apply A/B testing and reinforcement learning for personalized promotions and pricing...
and software architecture. Responsibilities include meeting customer requirements, complying with legal standards, ensuring product quality, and promoting innovation and efficiency.
Key accountabilities and decision ownership:
• Produce documentation...
exceptional candidates to join our team and support in providing the perfect Bally experience for every customer.
Our Sales Consultants are our ambassadors: committed, passionate, willing to deliver a unique and true luxury experience to the Bally clientele...
di grande esperienza provenienti da aziende italiane di eccellenza con presenza multinazionale.
La nostra esperienza è frutto della grande passione per la user experience, il cloud computing e l’innovazione tecnologica.
Vuoi far parte di una Scale up...
to resolve customer-reported issues as part of the incident response team.
What We're Looking For
Experience: 6+ years in building backend systems with expertise in:
• NET (we use latest dotnet 6-9)
SQL databases
ORM frameworks
Automated test...