di un/una E-commerce CustomerCare Intern da inserire attraverso un percorso di stage formativo all’interno dell’ufficio E-commerce.
La risorsa si occuperà delle seguenti attività:
• Gestire le richieste dei clienti attraverso la piattaforma di ticketing, fornendo...
touchpoint digitali.
Community Management
• Gestire e monitorare la community online, favorendo il dialogo con gli utenti.
• Collaborare con il CustomerCare nella gestione delle richieste provenienti dai canali social.
Influencer Marketing
• Gestire...
o economiche; - Esperienza dai 3 ai 5 anni in ruoli di Quality, Compliance o Operations in contesti di CustomerCare o contact center, di cui almeno 2 con la responsabilità di un team; - Conoscenza solida del Codice del Consumo e del GDPR; è un plus...
and colleagues.
• Oversees the mise en place.
• Attends weekly training sessions.
• Anticipates guests’ needs, taking extreme care of details and customer service as well as coordinating commis de rang.
• Cooperates with every colleague and is involved in team...
and Responsibilities
Create customer targets, sales plans and action plans in line with country strategy and in agreement with the line manager.
Manage customer contacts through one-to-one meetings, virtual calls, group meetings, congresses and other relevant...
Please note that the position is based in our office in Sofia, Bulgaria. Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As...
Housekeeper and assists him in all his duties. She / He is responsible to contribute for the achievement of departmental objectives through effective management of general housekeeping responsibilities, customer satisfaction, inventory maintenance and budget...
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer...
Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. The holder of this position may, at any time, be called to perform any other cognate duties at the request of management. Customer Service &...
a warm and personalized work environment. Join our dedicated team, where attention to detail and genuine care create memorable experiences for our guests. - Guest Service Excellence: - Ensure all guests receive a warm welcome and professional, attentive...