the relevant Quality metrics and the related trends analysis about program/project performances; - Ensure a proper improvement action plans as per Customer Satisfaction results; - Ensure proper analysis, escalation and management of important quality...
impactful solutions to our customers' problems - Leading compelling business and ROI reviews' using data analysis to demonstrate the value of our service to C-suite stakeholders - Identify customer growth opportunities and execute plans to earn additional...
failure analysis for extrawarranty (both vs. customer and supplier)
• Manage warranties with suppliers
• Validate the Maintenance Manual and propose modification upgrades.
• Develop continuous improvement of maintenance activities by proposing newly...
the situation of their orders
• Deal with EDI/ SAP/e-mail orders
• Review and provide logistic or descriptive information of products
• Review and provide information about delivery data
• Inform the customer of the out of stock that affects the orders...
and conduct competitor analysis.
• Stay informed about current trends and understand customer profiles through media and local community engagement.
• Develop and oversee professional growth of store personnel, defining training needs with Deputies.
• Manage...
and the commissioning with the support of Operations HSE e Operations
• With the support of S&M Standard & Training, provided the training to the maintainers in the depot
• Realize failure analysis for extrawarranty (both vs. customer and supplier...
documentation and Planner cost estimation; 2. Ensure the development of project Master Schedule and project detailed schedule aligned with the milestones fixed by the Customer and/or management expectation on deliveries; 3. Ensure the definition of proper metric...
Design innovative MarTech solutions based on the most current industry best practices to enable a memorable customer experience.
• 7-10 years of professional experience in Digital Transformation and MarTech consulting at an established management...
attitude and business process analysis.
3. Ability to face with the different internal functions (internal customer) and external (suppliers, customers, partners).
4. Planning and organization.
5. Versatile in learning and strong desire to remain up-to-date...
and analysis of solutions
4. Deploy, maintain and troubleshoot IT solutions throughout their lifecycle
5. Manage and develop on-site support teams and recruit new talent
A day in the life
As an IT Manager, you’ll be responsible for multiple sites and work in...
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