Channels & Retail Excellence at ZEGNA form the cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences. Our clienteling approach, based on shared values...
every customer.
Contribute to the NPS score via effective customer issue prevention and resolution.
• Perform admin tasks for in-life customers.
• Strong ability to multitask and prioritise tasks in a fast-paced work environment.
• Active listening...
cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences. Our clienteling approach, based on shared values and supported by continuous learning for our global...
Monitor customer feedback and gather insights to improve sales and customer success strategies. - Collaborate with internal teams (Sales' Product' and Support) to resolve customer issues and optimize interactions. - Provide administrative support...
deadlines and market needs,
• analyzing volumes and margin performances against financial targets,
• Produce analysis and statistics from a product point of view.
Requirements
• Bachelor's Degree in Management Engineering' Economics' Business Administration...
and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality' your next...