supervising the daily operations of the restaurant, ensuring an efficient, well-coordinated service that meets Mangia’s quality standards. They will coordinate the dining room staff, support management, and intervene directly in customer relations when...
JOB TITLE: Sales Director
TERRITORY: Europe
PLACE: Home Office - (Italy / Germany / Benelux)
JOB PURPOSE: Overall responsibility and accountability for the sales management activities across the region, which will include people and budgetary...
supervising the daily operations of the restaurant, ensuring an efficient, well-coordinated service that meets Mangia’s quality standards. They will coordinate the dining room staff, support management, and intervene directly in customer relations when...
operations of the Front Desk, including check-in, check-out, and guest services.
• Training, mentoring, and motivating the Front Desk Agents and operational team.
• Assisting with staff scheduling and performance management.
• Handling escalated guest...
Breakfast team to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.* The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints...
all VIP arrival, in-house, and departure protocols.
• Managing the daily operations of the Guest Relations desk and hotel lobby presence.
• Analysing guest feedback and proactively addressing any service gaps.
• Resolving complex guest complaints...
visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for Guests, clients, and group contacts.* Describe and ensure quality of all food items, ingredients, and preparation methods...
apartmentVilla rosa dei ventiplaceCinisilanguagesubito.itevent_available
We are looking for Night Auditor and Senior Receptionists for winter season 2025/26 e season 2026
Main Responsibilities
o Check in guests, answer phones and manage reservations
o Respond to guest complaints, requests and emergencies
o Process...
of efficiency. The selected individual will make every effort to meet guests’ needs, and will ensure that all comments, requests and complaints are actioned promptly. Key Responsibilities and Tasks:Answering incoming and outgoing calls in a timely...
restaurant operations, from guest relations and team management to maintaining the highest standards of service and ambiance. If you are a visionary leader, an exceptional host, and a master of refined service, this is your moment.
Primary Responsibilities...
of efficiency. The selected individual will make every effort to meet guests’ needs, and will ensure that all comments, requests and complaints are actioned promptly. Key Responsibilities and Tasks:Answering incoming and outgoing calls in a timely...
and bus related inquiries and complaints in a case-closed manner by phone' email' or chat. - Support customer in case of truck breakdowns (flat tire' engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer...
charge our hosts to do so in the event of guest complaints. * Responsible for inspecting selected villas, public areas and heart-of-the-house areas on a regular basis and ensuring any maintenance and product improvements are actioned within the designated...
documents for respective regions - Keep up to date with Standard Operating Procedures to ensure order and enquiry handling compliance - Log any compliance-based enquiries in the Quality system as per SOP (excursion of stock' complaints' non-conformances etc...
charge our hosts to do so in the event of guest complaints. * Responsible for inspecting selected villas, public areas and heart-of-the-house areas on a regular basis and ensuring any maintenance and product improvements are actioned within the designated...
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