and maintaining high standards of customer service. The Assistant Bar Manager helps create a welcoming atmosphere for guests and contributes to the bar's profitability through effective management and promotional strategies.
Key Responsibilities:
• Oversee Daily...
Ensure guests receive exceptional customer service and resolve any problems or complaints.
3. Maintain accurate records and reports, including cash handling and room assignments.
4. Supervise, train and coach front desk staff.
5. Ensure that...
complaints and comments with follow-up and feedback to the Director of Operations.
Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
Be available to assist on duty...
hotel departments to ensure seamless operations and a high standard of guest satisfaction.- Problem Resolution: Address and resolve any issues or complaints that may arise during the night shift, escalating to management when necessary....
are:Responding quickly to guests’ requests or complaints related to maintenance issuesEnsuring routing checks are regularly conducted and common areas kept in a good conditionStaying up to date with safety regulationsCommunicating regularly with direct...
/complaints/concerns to the management
• Assisting with administrative tasks such as handling HotSOS requests and email as needed.
• Ensuring that the area is always kept clean and presentable.
• Keeping detailed and accurate records of guests who visited...
questionsMaintaining full awareness of the different types of plates and cutlery and their usesBuilding a rapport with guestsMaintaining excellent communication between the station and the kitchenResponding positively to demands from the Management team Preparing mise...
discrepancies…).
• Management of administrative tasks and schedules.
• Animating the team and assisting in maintaining the motivation of the members.
• Assisting in the development of collaborators.
• Ability to react appropriately to complaints or specific...
customer support to Italian-speaking users via phone' email' and chat. You will also handle user requests and complaints while contributing to optimizing the conversion rate to support marketing and sales efforts in Italy. Your key responsibilities will be...
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